Senior Membership Sales Pro — Drive Growth & Member Success

UFC Gym - Downtown Pittsburgh; Hendersonville (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Wellness resources

Employee discounts

Job summary

UFC Gym in Hendersonville, TN seeks a Senior Membership Specialist to drive member sign-ups and engage existing members, helping them start and sustain their fitness journeys.

You will conduct tours, tailor options to goals, and collaborate with the team to meet monthly sales targets while mentoring junior staff and supporting local marketing efforts. Passion for fitness and strong communication are essential.

Qualifications

• 2+ years of experience in membership sales, fitness sales, or a related customer-facing sales role.
• Proven track record of meeting or exceeding sales goals.
• Strong interpersonal and communication skills with a passion for fitness.
• Ability to work a flexible schedule including evenings and weekends.
• Experience with CRM software or membership management systems preferred.
• Self-motivated, goal-oriented, and a natural team leader.
• High school diploma or equivalent required; associate's or bachelor's degree a plus.

Responsibilities

• Drive membership sales through prospecting, tours, follow-ups, and closing new member agreements.
• Build and maintain strong relationships with current members to support retention and renewals.
• Conduct engaging gym tours and present membership options tailored to individual goals.
• Meet and exceed monthly sales targets and KPIs.
• Assist in developing and executing local marketing and outreach initiatives.
• Mentor and support junior membership staff on sales techniques and member engagement.
• Handle member inquiries, concerns, and account management with professionalism.

Skills

Membership sales

CRM experience

Customer service

Schedule flexibility

Education

High school diploma

Associate's or Bachelor's degree a plus

Tools

CRM software

Job description

UFC Gym in Hendersonville, TN seeks a Senior Membership Specialist to drive member sign-ups and engage existing members, helping them start and sustain their fitness journeys.

You will conduct tours, tailor options to goals, and collaborate with the team to meet monthly sales targets while mentoring junior staff and supporting local marketing efforts. Passion for fitness and strong communication are essential.