Senior Membership Specialist

UFC GYM; Hendersonville (TN); In loco; USD 42.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free uniforms

Training & development

Wellness resources

Employee discounts

Descrizione del lavoro

UFC Gym in Hendersonville, TN is seeking a Senior Membership Specialist who will be the face of the gym, engaging prospective members and supporting current members on their fitness journey. You will drive sales, deliver personalized tours, and build lasting relationships in a fast-paced environment.

Ideal candidates have 2+ years in fitness or membership sales, a proven sales record, and strong communication.

Competenze

• 2+ years in membership or fitness sales.
• Proven track record of meeting or exceeding sales goals.
• Strong interpersonal and communication skills.
• Ability to work a flexible schedule including evenings and weekends.
• Experience with CRM software or membership management systems preferred.
• Self-motivated, goal-oriented, and a natural team leader.
• High school diploma or equivalent; associate's or bachelor's degree a plus.

Mansioni

• Drive membership sales through prospecting, tours, follow-ups, and closing new member agreements.
• Build and maintain strong relationships with current members to support retention and renewals.
• Conduct engaging gym tours and present membership options tailored to individual goals.
• Meet and exceed monthly sales targets and KPIs.
• Assist in developing and executing local marketing and outreach initiatives.
• Mentor and support junior membership staff on sales techniques and member engagement.
• Handle member inquiries, concerns, and account management with professionalism.

Conoscenze

Membership sales

Customer service

CRM software

Communication

Team leadership

Formazione

High school diploma

Associate/Bachelor's degree a plus

Strumenti

CRM systems

Descrizione del lavoro

About the Role:

UFC Gym in Hendersonville, TN is looking for a driven and energetic Senior Membership Specialist to join our team! In this role, you'll be the face of our gym - connecting with prospective and current members to help them start and sustain their fitness journey. If you're passionate about fitness, people, and performance, this is the opportunity for you.

Benefits:

• Free uniforms
• Training & development
• Wellness resources
• Employee discounts

About the Role:

UFC Gym in Hendersonville, TN is looking for a driven and energetic Senior Membership Specialist to join our team! In this role, you'll be the face of our gym - connecting with prospective and current members to help them start and sustain their fitness journey. If you're passionate about fitness, people, and performance, this is the opportunity for you.

Responsibilities:

• Drive membership sales through prospecting, tours, follow-ups, and closing new member agreements
• Build and maintain strong relationships with current members to support retention and renewals
• Conduct engaging gym tours and present membership options tailored to individual goals
• Meet and exceed monthly sales targets and key performance indicators (KPIs)
• Assist in developing and executing local marketing and outreach initiatives
• Mentor and support junior membership staff on sales techniques and member engagement
• Handle member inquiries, concerns, and account management with professionalism

Requirements:

• 2+ years of experience in membership sales, fitness sales, or a related customer-facing sales role
• Proven track record of meeting or exceeding sales goals
• Strong interpersonal and communication skills with a passion for fitness
• Ability to work a flexible schedule including evenings and weekends
• Experience with CRM software or membership management systems preferred
• Self-motivated, goal-oriented, and a natural team leader
• High school diploma or equivalent required; associate's or bachelor's degree a plus

About Us:

UFC Gym is a globally recognized fitness brand built on the training principles of Ultimate Fighting Championship athletes, offering world-class group fitness, personal training, and youth programs. Our members love us for our high-energy environment, expert coaching, and community that pushes everyone to train different. Our team members thrive in a culture that celebrates hustle, growth, and a genuine passion for helping others reach their potential.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.