Senior Membership Specialist

UFC Gym - Downtown Pittsburgh; Hendersonville (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Training & development

Wellness resources

Employee discounts

Job summary

UFC Gym in Hendersonville, TN seeks a Senior Membership Specialist to drive member sign-ups and engage existing members, helping them start and sustain their fitness journeys.

You will conduct tours, tailor options to goals, and collaborate with the team to meet monthly sales targets while mentoring junior staff and supporting local marketing efforts. Passion for fitness and strong communication are essential.

Qualifications

• 2+ years of experience in membership sales, fitness sales, or a related customer-facing sales role.
• Proven track record of meeting or exceeding sales goals.
• Strong interpersonal and communication skills with a passion for fitness.
• Ability to work a flexible schedule including evenings and weekends.
• Experience with CRM software or membership management systems preferred.
• Self-motivated, goal-oriented, and a natural team leader.
• High school diploma or equivalent required; associate's or bachelor's degree a plus.

Responsibilities

• Drive membership sales through prospecting, tours, follow-ups, and closing new member agreements.
• Build and maintain strong relationships with current members to support retention and renewals.
• Conduct engaging gym tours and present membership options tailored to individual goals.
• Meet and exceed monthly sales targets and KPIs.
• Assist in developing and executing local marketing and outreach initiatives.
• Mentor and support junior membership staff on sales techniques and member engagement.
• Handle member inquiries, concerns, and account management with professionalism.

Skills

Membership sales

CRM experience

Customer service

Schedule flexibility

Education

High school diploma

Associate's or Bachelor's degree a plus

Tools

CRM software

Job description

About The Role

UFC Gym in Hendersonville, TN is looking for a driven and energetic Senior Membership Specialist to join our team! In this role, you'll be the face of our gym - connecting with prospective and current members to help them start and sustain their fitness journey. If you're passionate about fitness, people, and performance, this is the opportunity for you.

Benefits

• Free uniforms
• Training & development
• Wellness resources
• Employee discounts

Responsibilities

• Drive membership sales through prospecting, tours, follow-ups, and closing new member agreements
• Build and maintain strong relationships with current members to support retention and renewals
• Conduct engaging gym tours and present membership options tailored to individual goals
• Meet and exceed monthly sales targets and key performance indicators (KPIs)
• Assist in developing and executing local marketing and outreach initiatives
• Mentor and support junior membership staff on sales techniques and member engagement
• Handle member inquiries, concerns, and account management with professionalism

Requirements

• 2+ years of experience in membership sales, fitness sales, or a related customer-facing sales role
• Proven track record of meeting or exceeding sales goals
• Strong interpersonal and communication skills with a passion for fitness
• Ability to work a flexible schedule including evenings and weekends
• Experience with CRM software or membership management systems preferred
• Self-motivated, goal-oriented, and a natural team leader
• High school diploma or equivalent required; associate's or bachelor's degree a plus

About Us

UFC Gym is a globally recognized fitness brand built on the training principles of Ultimate Fighting Championship athletes, offering world-class group fitness, personal training, and youth programs. Our members love us for our high-energy environment, expert coaching, and community that pushes everyone to train different. Our team members thrive in a culture that celebrates hustle, growth, and a genuine passion for helping others reach their potential.

Compensation: $17.00 per hour

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at [phone] or [e-mail].

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.