Senior Membership Sales Associate

Perspire Sauna Studio; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Unlimited sauna use

Mentoring & coaching

Pay raises

Member discounts on services

Wellness resources

Job summary

Perspire Sauna Studio in NYC is seeking a Sales Associate who loves health and wellness and enjoys connecting with guests. You’ll be the studio expert on services, amenities, and programs, building lasting relationships and ensuring guests maximize their Perspire experience.

Work at two NYC locations (Flatiron and Williamsburg) with 5 shifts per week, 6–8 hours each, including potential evenings and weekends.

Qualifications

• Minimum 3 years in customer-facing roles.
• Interest in health and wellness.
• Confident, enthusiastic, goal-oriented.
• Excellent interpersonal skills.
• Availability to work 32+ hours per week.
• Mindbody software experience is a plus.

Responsibilities

• Greet and engage guests in studio.
• Administer studio tours and education on benefits.
• Promote infrared saunas, contrast therapy, red light therapy, and memberships.
• Sell memberships and retail with commissions.
• Reach out to guests by phone, text and email.
• Attend community events to generate leads.
• Multitask at front desk with bookings and check-ins.
• Complete cleaning duties.

Skills

Customer service

Sales experience

Communication

Team player

Tools

Mindbody

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Job Summary

Are you passionate about health and wellness? Are you naturally confident and outgoing? If so, you need to join the member service team at our upscale sauna studio in NYC! We are looking for positive, confident, results-oriented team members who love to connect with people. As the expert on all of the studio's services, amenities, and programs, you're responsible for building lasting relationships with prospective and current members, ensuring they're maximizing their Perspire experience.

This is a position to work from two Perspire Sauna Studio locations in NYC: our Flatiron studio (50 West 23rd St., New York, NY - Manhattan) and our Williamsburg studio (191 N 8th Street, Brooklyn, NY). You will be working 5 shifts per week of 6 to 8 hours in length, based on a monthly schedule which may include weekday evenings and weekends.

Company Overview

Perspire is a chain of 100+ independently owned wellness studios offering offering Infrared Sauna, Red Light Therapy and proprietary Sno Showers. Learn more about our services on the Perspire website. You will be joining the team that manages two NYC locations: Williamsburg and Flatiron. We credit our success to the dedicated team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

Here’s what you'll do as a Sales Associate

• Enthusiastically greet and engage with all guests in studio and connect with each one on a personal level. This is the most important aspect of the job!
• Administer studio tours and education on the benefits of sauna/contrast therapy.
• Promote the benefits of infrared saunas, contrast therapy, red light therapy, and the value of having a monthly membership
• Sell memberships, packages and retail products with confidence in a commission-based atmosphere to reach monthly sales goals
• Proactively reach out with high energy to prospective new guests and past guests by phone, text and email using our established processes and software
• Attend community outreach events in the studio's neighborhood to promote the studio and sign up new leads
• Multitask while manage bookings, check ins/outs, membership changes, product inventory, and inbound communications at the front desk.
• Complete assigned cleaning duties

Here’s what you need to bring

• A minimum of 3 years of experience in customer facing roles
• An innate interest for health, wellness and fitness
• A high degree of confidence and enthusiasm
• A genuine desire to provide exceptional service
• A competitive and goal-oriented nature, driven to achieve and exceed sales goals
• Excellent interpersonal, communication and customer service skills
• A consistently positive, team player and no-job-is-too-small attitude
• Availability to work 32+ hours per week
• Mindbody Software software experience is a plus!

We Offer

• Positive, upbeat and diverse working environment welcoming to people of all backgrounds
• Gain marketable skills! Our leadership team has extensive sales and management experience and are happy to mentor you.
• Ongoing 1:1 support and coaching sessions with your manager
• Unlimited use our Infrared Saunas / Red Light Therapy for yourself and once per month for a friend
• Free workouts and discounted services at neighboring businesses
• Regular pay raises and growth opportunities to management roles
• A general manager and studio owner who knows your name and is always reachable

Compensation

• Pay of $20 per hour, paid every 2 weeks, with successful training completion plus any applicable commissions on sales.