Senior User Experience Designer (Remote - Texas)

First Citizens Bank; Dallas (TX); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits program

Job summary

A prominent banking institution is seeking a Senior User Experience Designer located in Texas. This remote position involves guiding the UX design process for digital products and ensuring user acceptance through testing. Candidates should possess a Bachelor's Degree and at least 6 years of user design experience, or a High School Diploma with 10 years of experience. Familiarity with Adobe Creative Suite and Sketch is preferred. The role promises a competitive benefits program.

Qualifications

• 6 years of experience in User Design or 10 years with a High School Diploma.
• Preferred experience in the Financial Services Industry or design research.
• Current or former experience as a contractor for the company is required.

Responsibilities

• Drive the enhancement of the Bank's digital user experience.
• Support digital products and channels through technical duties.
• Test new designs prior to implementation to ensure success.
• Coordinate digital deliverables with the IT department.

Skills

Technical acumen

Understanding of the internet

Web application development

System design

Experience in Adobe Creative Suite

Experience in Sketch

Education

Bachelor's Degree in User Design

High School Diploma or GED

Job description

Senior User Experience Designer (Remote - Texas)

Overview

This is a remote position that may only be hired in Texas.

This position defines the User Experience (UX) for digital products, services, and channels. Provides expert consultation on the creation of digital experiences that align to client expectations, needs, and ease of access. Leads all aspects of design and user testing for cross-functional and enterprise-wide initiatives. Works closely with Information Technology (IT) teams on digital deliverables. Facilitates the strategic execution of developed digital enhancements and initiatives through strong technical acumen.

Responsibilities

• UX Design - Responsible for driving the strategic monitoring and enhancement of the Bank's digital user experience. Ensures that digital products, services, and channels deliver an efficient, easy-to-use experience for clients. Guides the design process of digital products, services, and channels for successful integration and user acceptance.
• Business Support - Provides support for digital products, channels, and corporate initiatives through a variety of technical and operational duties. May mentor less experienced designers in the work group.
• User Testing - Ensures the success of digital product, service, or channel enhancements by testing new designs prior to implementation. Writes and executes test plans for design research. Develops analytic processes for user testing scenarios to monitor results. Uncovers critical information on user engagement and acceptance through testing activities.
• Collaboration - Works closely with project teams and other stakeholders in the enhancement and implementation of strategic initiatives throughout the Bank. Coordinates digital deliverables with the IT department.

Qualifications

Bachelor's Degree and 6 years of experience in User design OR High School Diploma or GED and 10 years of experience in User design

Preferred Area of Experience: Financial Services Industry, design research

Skill(s): Technical acumen, Understanding of the internet, web application development, and system design, Experience in Adobe Creative Suite and Sketch

Current or former experience as a contractor/contingent worker for First Citizens Bank and/or any of its subsidiaries is required.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.