Senior MedTech Field Technician NJ & PA

Antler; Newark (NJ); On-site; USD 69,000 - 111,000; Full time

Benefits offered by this job

Vacation 120 hours/year

Sick time 40 hours/year

Holiday pay 13 days/year

Parental Leave 480 hours/year

Bereavement Leave 240 hours/year

Volunteer Leave 32 hours/year

Military Spouse Time-Off 80 hours/year

Job summary

Johnson & Johnson MedTech Vision is recruiting for a Sr. Field Specialist. This field-based role covers Eastern New Jersey and Eastern Pennsylvania, installs and services medical devices, and acts as the primary resource for stakeholders.

You will perform on-site installations, repairs, and maintenance per factory specs, document service activities, and drive continuous improvement while coordinating with sales and support teams. Excellent technical skills and mobility are required.

Qualifications

• Associates Degree or Technical Certification preferred (Electronics, Bio-Medical, Optical, Mechanical) or equivalent military experience.
• At least 4 years experience working with providing technical service for medical device equipment.

Responsibilities

• Installs, services, and repairs medical device equipment in external facilities to support sales team and customers.
• Functions as a primary resource for stakeholders.
• Provides frequent status updates and documented service reports to stakeholders.
• Operate efficiently to conclude all on site installation, repair, maintenance, and test activities to factory specifications and performs other additional duties or projects as assigned.
• Identifies problems and recommends resolutions on existing products and procedures.
• Analyze service data, to schedule proactive and reactive service.
• Work closely with colleagues for knowledge and skills transfer.
• Ability to operate and maintain a corporate vehicle.
• Maintain trunk inventory, manage, and preserve calibrated test equipment and other electronic devices.

Skills

Analytical Reasoning

Communication

Continuous Improvement

Customer Service

Customer Support

Data Gathering and Analysis

Incident Management

Troubleshooting

Teamwork

Technical Credibility

Education

Associates Degree or Technical Certification preferred (Electronics, Bio-Medical, Optical, Mechanical) or equivalent military experience.

Tools

SAP Field Service Management

Service Request Management

Job description

Johnson & Johnson MedTech Vision is recruiting for a Sr. Field Specialist. This field-based role covers Eastern New Jersey and Eastern Pennsylvania, installs and services medical devices, and acts as the primary resource for stakeholders.

You will perform on-site installations, repairs, and maintenance per factory specs, document service activities, and drive continuous improvement while coordinating with sales and support teams. Excellent technical skills and mobility are required.