Senior MedTech Field Technician – NJ & PA

Antler; Toms River (NJ); On-site; USD 69,000 - 111,000; Full time

Benefits offered by this job

Vacation

Sick time

Holiday pay

Parental Leave

Bereavement Leave

Volunteer Leave

Military Spouse Time-Off

Job summary

Johnson & Johnson is recruiting for a Sr. Field Specialist. This field-based role covers Eastern New Jersey and Eastern Pennsylvania, servicing medical device equipment in external facilities to support the sales team and customers.

The candidate will install, repair, maintain and test equipment to factory specs, document service reports, and collaborate with colleagues for knowledge transfer. Requires 4+ years of medical device service experience and an Associates/Technical certification or

Qualifications

• Associates Degree or Technical Certification preferred (Electronics, Bio-Medical, Optical, Mechanical) or equivalent military experience.
• At least 4 years experience providing technical service for medical device equipment.

Responsibilities

• Installs, services, and repairs medical device equipment in external facilities to support sales team and customers.
• Functions as a primary resource for stakeholders.
• Provides frequent status updates and documented service reports to stakeholders.
• Operate efficiently to conclude all on site installation, repair, maintenance, and test activities to factory specifications.
• Identifies problems and recommends resolutions on existing products and procedures.
• Analyze service data to schedule proactive and reactive service.
• Work closely with colleagues for knowledge and skills transfer.
• Ability to operate and maintain a corporate vehicle.
• Maintain trunk inventory and calibrated test equipment.
• Able to lift or move 50lbs and perform physical tasks related to field service.

Skills

Analytical Reasoning

Communication

Continuous Improvement

Customer Service

Troubleshooting

Project Management

SAP Field Service Management

Data Gathering and Analysis

Teamwork

Technical Credibility

Education

Associates Degree or Technical Certification preferred (Electronics, Bio-Medical, Optical, Mechanical) or equivalent military experience

Tools

SAP Field Service Management

Job description

Johnson & Johnson is recruiting for a Sr. Field Specialist. This field-based role covers Eastern New Jersey and Eastern Pennsylvania, servicing medical device equipment in external facilities to support the sales team and customers.

The candidate will install, repair, maintain and test equipment to factory specs, document service reports, and collaborate with colleagues for knowledge transfer. Requires 4+ years of medical device service experience and an Associates/Technical certification or