Advanced Medical Support: Clinic Coordination & Admin

Veterans Health Administration; South Dakota; On-site; USD 42,000 - 56,000; Full time

Job summary

Veterans Health Administration seeks an Advanced Medical Support Assistant to coordinate clinic utilization and support patient care teams across multiple clinics. You will monitor schedules, adjust workflows, and ensure readiness for visits, procedures, and care transitions.

The role emphasizes advanced administrative judgment, collaboration with VA teams, and proficient use of patient systems to support access to care.

Qualifications

• United States citizenship required per VA policy.
• High school diploma or GED required.
• Proficiency in spoken and written English.
• One year of creditable experience at the next lower grade (GS-06 eligibility).
• Grandfathering provision may apply for current VHA employees.
• Foreign education must be evaluated for credit as needed.
• Physical requirements governed by VA Directive/Handbook 5019.
• Experience in administrative patient support or MSA role preferred.

Responsibilities

• Coordinate with patient care teams to review clinic utilization and scheduling.
• Monitor clinic setup and make adjustments to support clinic needs.
• Enter information into the electronic record and manage pre‑visit requirements.
• Support communications across interdisciplinary teams and care settings.
• Assist with MyHealthyVet messaging and follow‑up care workflows.
• Participate in team huddles and meetings to plan and problem solve.

Skills

Advanced health care scheduling

Interdisciplinary coordination

Medical terminology

Collaboration with clinicians

Prioritization and organization

Effective communication

Education

High school diploma / GED

Tools

MyHealthyVet

Electronic Health Records

Job description

Veterans Health Administration seeks an Advanced Medical Support Assistant to coordinate clinic utilization and support patient care teams across multiple clinics. You will monitor schedules, adjust workflows, and ensure readiness for visits, procedures, and care transitions.

The role emphasizes advanced administrative judgment, collaboration with VA teams, and proficient use of patient systems to support access to care.