Senior Medical Support & Care Coordinator

US-Department-of-Veterans-Affair; Tuscaloosa (AL); Vor Ort; USD 42.000 - 60.000; Vollzeit

Zusammenfassung

The Medical Support Assistant (MSA) at the US Department of Veterans Affairs serves as the Consult Coordinator for Non VA Care, working with PACT, specialty care, and Non VA Care providers to support integrated care delivery.

Applicants may be referred while meeting requirements; the position emphasizes scheduling, patient check-in, and coordination of referrals, with advanced knowledge of scheduling processes and patient portals.

Qualifikationen

• High school diploma, GED, or state proficiency certificate.
• Excellent written and spoken English.
• US citizenship; eligible for federal employment.

Aufgaben

• Answer phones, greet patients, and relay messages to staff.
• Schedule and coordinate medical appointments and consults.
• Assist in coordinating interdisciplinary care with PACT, specialty care, and community providers.

Kenntnisse

Interpersonal communication

Scheduling coordination

Team collaboration

Written English

Ausbildung

High school diploma / GED equivalency

Tools

VA Scheduling system

MyHealtheVet

Electronic health records

Jobbeschreibung

The Medical Support Assistant (MSA) at the US Department of Veterans Affairs serves as the Consult Coordinator for Non VA Care, working with PACT, specialty care, and Non VA Care providers to support integrated care delivery.

Applicants may be referred while meeting requirements; the position emphasizes scheduling, patient check-in, and coordination of referrals, with advanced knowledge of scheduling processes and patient portals.