Senior Medical Support & Admin Leader

Veterans Health Administration; Dallas (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

The Veterans Health Administration seeks a Medical Support Assistant to lead administrative staff across inpatient and outpatient care settings in Dallas, coordinating clerical tasks and ensuring smooth patient flow.

You will work with scheduling, eligibility and enrollment, travel vouchers, and related offices to support access to care. Candidates with partial qualifications may be considered until all requirements are met.

Qualifications

• Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources.
• Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting.
• Ability to organize work, set priorities, and delegate tasks/responsibilities in order to meet deadlines.
• Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff.
• Ability to provide staff development and training and manage staffing requirements and workflow priorities.

Responsibilities

• Lead HAS staff in administrative and clerical support relating to patient care across inpatient and outpatient services.
• Coordinate scheduling calls, eligibility & enrollment, and travel reimbursement processes.
• Support Compensation and Pension and other related offices to ensure timely access to care.

Skills

Medical terminology

Clinical flow processes

Patient systems

Staff development

Staff management

Education

One year above high school

Tools

Clinical software

Job description

The Veterans Health Administration seeks a Medical Support Assistant to lead administrative staff across inpatient and outpatient care settings in Dallas, coordinating clerical tasks and ensuring smooth patient flow.

You will work with scheduling, eligibility and enrollment, travel vouchers, and related offices to support access to care. Candidates with partial qualifications may be considered until all requirements are met.