Care Coordination Specialist - Advanced Medical Support

Veterans Health Administration; Birmingham (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) at the Birmingham VA Health Care System provides critical administrative and technical support for the Community Care program, ensuring seamless coordination of patient care and appointments across multiple clinics and community providers.

The position emphasizes collaboration with VA and external teams, ensuring timely follow-ups, and efficient use of health systems to manage referrals and communications in a fast-paced clinical environment.

Qualifications

• Ability to collaborate and communicate with a wide range of clinicians to achieve team goals.
• Ability to independently set priorities and organize work to meet deadlines while following policies.

Responsibilities

• Coordinate patient access across clinics and community care.
• Manage communications with non-VA providers and VA facilities.
• Monitor clinic schedules and adjust as needed to support patient care.
• Assist with referrals, follow-ups, and patient notifications per guidelines.

Skills

Collaboration & communication

Prioritization & organization

Written communication

Job description

The Advanced Medical Support Assistant (AMSA) at the Birmingham VA Health Care System provides critical administrative and technical support for the Community Care program, ensuring seamless coordination of patient care and appointments across multiple clinics and community providers.

The position emphasizes collaboration with VA and external teams, ensuring timely follow-ups, and efficient use of health systems to manage referrals and communications in a fast-paced clinical environment.