Advanced Medical Support Scheduler & Access Coordinator

US-Department-of-Veterans-Affair; Big Spring (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

The US Department of Veterans Affairs (Health Administration Service) seeks an Advanced Medical Support Assistant to improve access and coordinate care. You will schedule appointments, collect demographics, and provide patient support across multiple clinics using advanced clinic access principles.

Responsibilities include processing patients, updating records, and working with a team of clinicians to ensure timely care and quality service in a demanding healthcare environment.

Qualifications

• High school diploma or GED required.
• Experience with scheduling and patient processing is advantageous.
• Ability to understand medical terminology used by clinicians.

Responsibilities

• Coordinate appointments across interdisciplinary care teams.
• Process patient information and maintain accurate demographics and insurance details.
• Provide excellent customer service to patients and internal stakeholders.
• Assist with patient flow and clinic scheduling to optimize access to care.

Skills

Scheduling

Customer service

Medical terminology

Interdisciplinary coordination

Prioritization

Education

High School Diploma or GED

Tools

Appointment scheduling system

Electronic Health Records (EHR) systems

Job description

The US Department of Veterans Affairs (Health Administration Service) seeks an Advanced Medical Support Assistant to improve access and coordinate care. You will schedule appointments, collect demographics, and provide patient support across multiple clinics using advanced clinic access principles.

Responsibilities include processing patients, updating records, and working with a team of clinicians to ensure timely care and quality service in a demanding healthcare environment.