Senior Medical Practice Operations Specialist

Partner's Healthcare; Boston (MA); Hybrid; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham in Boston seeks an Administrative/Clinical Support role at The Brigham and Women's Hospital. This hybrid position supports smooth patient visits through scheduling, check-in/out, billing forms, and records management.

The role requires a High School Diploma and 3–5 years of office experience, with proficiency in MS Office and strong communication skills. The job emphasizes teamwork, accuracy, and patient-centered service.

Qualifications

• High School Diploma or Equivalent.
• 3-5 years of office/administrative experience.
• Strong MS Office and email communication.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records.
• Acts as 'Super User' for scheduling, registration, and billing systems.
• Provide training to others in these areas.
• Oversee daily activities of practice staff.
• Handle co-payments as required.
• Screen and take messages related to prior authorizations, prescriptions, and test results.

Skills

MS Office

Outlook

Time management

Communication

Education

High School Diploma

Tools

Office equipment

Job description

Mass General Brigham in Boston seeks an Administrative/Clinical Support role at The Brigham and Women's Hospital. This hybrid position supports smooth patient visits through scheduling, check-in/out, billing forms, and records management.

The role requires a High School Diploma and 3–5 years of office experience, with proficiency in MS Office and strong communication skills. The job emphasizes teamwork, accuracy, and patient-centered service.