Senior Medical Practice Operations Manager

Northeast Georgia Health System; Bethlehem (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Northeast Georgia Health System in Georgia seeks a Practice Manager II to oversee administrative, HR, and operational functions for multiple locations. This role ensures patient‑centric service, smooth scheduling, authorizations, referrals, and back‑office support.

Responsibilities include daily operations, provider scheduling, staff supervision and training, performance reviews, recruitment, facilities, IT training, HIPAA compliance, and revenue management within Epic.

Qualifications

• High School Diploma or GED required; BLS certification must be current or obtained within 30 days of hire.
• Minimum five years progressive medical office experience in registration, back-office, scheduling or billing with at least two years supervisory/lead experience.
• Preferred: Bachelor's degree and licensure/certifications as applicable.

Responsibilities

• Maintain clinic schedules across all locations and manage provider scheduling templates.
• Provide customer service, handle patient complaints, and supervise front desk staff.
• Assist providers with scheduling, credentialing, and operational issues; review data on productivity and regulatory compliance.
• Supervise daily administrative and clinical staff; ensure training materials and orientation programs.
• Oversee recruitment, hiring processes, and performance evaluations; implement performance improvement plans as needed.
• Manage facilities, safety, IT training, HIPAA compliance, and revenue cycle processes within the practice.

Skills

Medical office operations

Planning & organizing

Verbal & written communication

Supervision

Education

High School diploma or GED

Bachelor's degree (preferred)

Tools

Epic system

Job description

Northeast Georgia Health System in Georgia seeks a Practice Manager II to oversee administrative, HR, and operational functions for multiple locations. This role ensures patient‑centric service, smooth scheduling, authorizations, referrals, and back‑office support.

Responsibilities include daily operations, provider scheduling, staff supervision and training, performance reviews, recruitment, facilities, IT training, HIPAA compliance, and revenue management within Epic.