Senior Practice Operations Manager - Healthcare

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an experienced operations leader to oversee day-to-day practice operations across multiple sites. You'll partner with clinical operations leaders to manage staffing, access, patient throughput, reporting, and operational issues, ensuring quality patient and family experiences.

The role requires 5 years in healthcare operations, strong financial and HR background, and mastery of systems such as Epic.

Qualifications

• 5 years of experience in operations with strong financial, human resources, and systems background.
• Experience in a physician practice setting.
• Demonstrated experience in various systems/software/technology components, e.g., Microsoft, Epic

Responsibilities

• Partners with clinical operations leaders to direct day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.
• Forecasts and develops operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans.
• Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
• Builds relationships with key stakeholders, communicating progress towards key performance indicators.
• Oversees implementation of all expansion projects.
• Maintains open lines of communication and positive working relationships with staff, physicians, and key system partners.

Skills

Independence

Time management

Strategic thinking

Communication

Writing skills

Analytical skills

Team management

Education

Bachelor's in Business Administration, Health Administration, or related field

Tools

Epic

Microsoft Office

Job description

Children’s Healthcare of Atlanta is seeking an experienced operations leader to oversee day-to-day practice operations across multiple sites. You'll partner with clinical operations leaders to manage staffing, access, patient throughput, reporting, and operational issues, ensuring quality patient and family experiences.

The role requires 5 years in healthcare operations, strong financial and HR background, and mastery of systems such as Epic.