Senior Medical Office & Scheduling Specialist

University of Rochester; New York (NY); Hybrid; USD 42,000 - 57,000; Full time

Job summary

University of Rochester is seeking a Physician Support Rep III to provide complex secretarial and administrative support for clinical, educational, and academic programs. You will manage provider calendars, coordinate referrals, and prepare non-routine correspondence related to appeals and denials.

The role includes arranging travel and conference logistics, interfacing with hospitals and entities for lectures, and ensuring accurate documentation for pre-op and post-op care.

Qualifications

• High School diploma and 2 years of relevant experience required.
• Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred.
• Demonstrated customer relations skills required.

Responsibilities

• Serves as primary contact for provider(s). Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences.
• Examines clinical schedules to optimize time and provider effort.
• Coordinates referrals and prior authorizations and reviews related documentation.

Skills

Customer relations

Scheduling software

Electronic medical records

Medical Terminology

Education

High School diploma

Tools

Flowcast

Job description

University of Rochester is seeking a Physician Support Rep III to provide complex secretarial and administrative support for clinical, educational, and academic programs. You will manage provider calendars, coordinate referrals, and prepare non-routine correspondence related to appeals and denials.

The role includes arranging travel and conference logistics, interfacing with hospitals and entities for lectures, and ensuring accurate documentation for pre-op and post-op care.