Physician Scheduling & Support Specialist

University of Rochester; Town of Victor (NY); Hybrid; USD 28,000 - 37,000; Full time

Job summary

University of Rochester is seeking a Physician Support Rep III to support Perinton Pediatrics in Victor, NY. The role focuses on coordinating clinic operations, managing the provider's calendar, and ensuring smooth patient flow through pre-op and post-op processes.

The position emphasizes strong customer relations, professional communication, and familiarity with scheduling workflows such as Flowcast to optimize daily operations in a busy pediatric care setting.

Qualifications

• High School diploma required; 2 years of relevant experience preferred.
• Strong customer service and communication skills.
• Experience with surgical/appointment scheduling software preferred (Flowcast).

Responsibilities

• Serves as primary contact for providers and patients.
• Manages calendars and prioritizes appointments to optimize schedules.
• Coordinates referrals, authorizations, and pre/post-operative communications.
• Assembles information for medical records and disability paperwork.
• Interfaces with hospitals and providers for schedules and travels.

Skills

Customer relations

Scheduling

Education

High School diploma

Tools

Flowcast

Job description

University of Rochester is seeking a Physician Support Rep III to support Perinton Pediatrics in Victor, NY. The role focuses on coordinating clinic operations, managing the provider's calendar, and ensuring smooth patient flow through pre-op and post-op processes.

The position emphasizes strong customer relations, professional communication, and familiarity with scheduling workflows such as Flowcast to optimize daily operations in a busy pediatric care setting.