Senior Medical Office Front Desk & Scheduling

CommonSpirit Health; Grass Valley (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Dignity Health Medical Foundation—Grass Valley clinics is hiring a Medical Office Representative. You will greet patients, answer calls, collect demographics and insurance data, verify insurance eligibility, and schedule appointments using the electronic practice management system.

Provide empathetic, efficient service to support daily clinic operations. Ideal candidates bring a minimum of six months in outpatient reception or a high-volume role, strong interpersonal skills, and proficiency with

Qualifications

• Six months' experience in outpatient reception or similar high-volume role.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills.
• Experience with standard office equipment and keyboarding.

Responsibilities

• Greet patients and visitors and provide excellent customer service.
• Serve as primary phone contact for clinic calls and relay messages.
• Collect and update demographics and insurance information, verify eligibility.
• Schedule appointments using an electronic practice management system and support daily clinic operations.

Skills

Interpersonal skills

Organizational skills

Customer service

Education

High School diploma or equivalent

Tools

Practice management system

Job description

Dignity Health Medical Foundation—Grass Valley clinics is hiring a Medical Office Representative. You will greet patients, answer calls, collect demographics and insurance data, verify insurance eligibility, and schedule appointments using the electronic practice management system.

Provide empathetic, efficient service to support daily clinic operations. Ideal candidates bring a minimum of six months in outpatient reception or a high-volume role, strong interpersonal skills, and proficiency with