Medical Front Desk & Scheduling Specialist

CommonSpirit Health; Grass Valley (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Dignity Health Medical Foundation is seeking a Medical Office Receptionist to greet patients, manage phone inquiries, collect demographics and insurance data, verify eligibility, and schedule appointments using our electronic system. Role emphasizes empathy, efficiency, and accurate information handling.

Ideal candidates have 6 months in outpatient reception or equivalent customer service experience, strong interpersonal and organizational skills, and proficiency with standard office software.

Qualifications

• Six months experience in outpatient reception or equivalent high-volume customer service.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills.
• Keyboarding and computer equipment proficiency.

Responsibilities

• Greet patients and provide excellent customer service at the front desk.
• Serve as primary phone contact for the clinic and route messages.
• Collect and update demographics and insurance information.
• Verify health plan eligibility and take accurate messages.
• Schedule appointments using the electronic practice management system.
• Perform other clerical duties to support daily clinic operations.

Skills

Customer service

Interpersonal skills

Organizational skills

Phone communication

Education

High School diploma or equivalent

Job description

Dignity Health Medical Foundation is seeking a Medical Office Receptionist to greet patients, manage phone inquiries, collect demographics and insurance data, verify eligibility, and schedule appointments using our electronic system. Role emphasizes empathy, efficiency, and accurate information handling.

Ideal candidates have 6 months in outpatient reception or equivalent customer service experience, strong interpersonal and organizational skills, and proficiency with standard office software.