Patient Experience & Front Desk Specialist

CommuniCare Health Center Careers; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CommuniCare Health Center Careers is seeking a frontline Administrative Clerk to perform patient registrations, verify insurance, and manage billing and collections. This role supports efficient check-in and appointment flows.

Responsibilities include updating records, ensuring accurate data entry, and coordinating with providers to maintain full schedules. Strong communication and multitasking are essential for daily operations.

Qualifications

• High School graduate or equivalent required.
• Minimum one year experience in front office duties.
• Medical Assistant or Dental Assistant training preferred.
• Demonstrates good verbal and written communications, with good interpersonal and organizational skills.
• Experience with insurance verification and referrals preferred.
• Possesses computer skills with proficiency in data entry and keyboarding skills.
• Has knowledge in healthcare billing, to include Medicaid, Medicare, and Private Insurance.
• Ability to handle multiple tasks ensuring completion with minimum supervision.
• Must have good attention to detail.
• Scheduled hours and/or work locations are subject to change.
• PHYSICAL ACTIVITIES AND REQUIREMENTS: Finger Dexterity, Talking, Hearing, Repetitive Motions, Visual, Physical: Sedentary work; may lift up to 25 lbs.

Responsibilities

• Performs new patient registration, updates patient information and data entry of demographics.
• Verifies and activates patient insurance on the practice management system.
• Manages member account balances including cash collection and payments.
• Ensures providers' schedules are filled via walk-ins and reminders.
• Refers patients for screening to determine eligibility for funding and referrals.
• Prepares for next day clinic sessions and pre-registers patients.
• Performs end-of-day reconciliation of cash and credit card payments.

Skills

Customer service

Data entry

Multitasking

Attention to detail

Computer skills

Insurance verification

Education

High School/GED in General Business

Tools

Practice management software

Job description

CommuniCare Health Center Careers is seeking a frontline Administrative Clerk to perform patient registrations, verify insurance, and manage billing and collections. This role supports efficient check-in and appointment flows.

Responsibilities include updating records, ensuring accurate data entry, and coordinating with providers to maintain full schedules. Strong communication and multitasking are essential for daily operations.