Senior Medical Front Office Coordinator

Orlando Health; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Orlando Health Physician Associates is seeking a Senior Front Office Assistant to perform routine scheduling and administrative tasks in an ambulatory/physician office, reporting to the Practice Site Supervisor. The role supports efficient patient flow and accurate data handling at our Waterford Lakes location.

Responsibilities include handling inquiries, scheduling, billing liaison, and ensuring compliance with Orlando Health policies.

Qualifications

• High School graduate or equivalent.

Responsibilities

• Adheres to policies, procedures and standards.
• Handle multiple tasks, answer calls, take messages, file lab reports and medical records.
• Perform word processing and spreadsheet data entry.
• Handle charge entry and cash handling.
• Liaise between physician, patient and insurance for referrals/authorizations.
• Maintain attendance per policies and regulatory standards.
• Participate in Quality Assurance activities and compliance with standards.
• Maintain a clean, safe and organized office.

Skills

Typing 30 wpm

ICD & CPT knowledge

Medical office experience

Multitasking

Phone coordination

Education

High school diploma

Job description

Orlando Health Physician Associates is seeking a Senior Front Office Assistant to perform routine scheduling and administrative tasks in an ambulatory/physician office, reporting to the Practice Site Supervisor. The role supports efficient patient flow and accurate data handling at our Waterford Lakes location.

Responsibilities include handling inquiries, scheduling, billing liaison, and ensuring compliance with Orlando Health policies.