Senior Front Office Assistant - Bilingual (English/Spanish)

Orlando Health; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Orlando Health Physician Associates is seeking a Senior Front Office Assistant to support our ambulatory practice. The role involves routine computerized scheduling and administrative functions in a busy PCP setting, under the supervision of the Practice Site Supervisor.

Responsibilities include handling calls, messages, lab reports and medical records, basic data entry, and liaison work between the physician, patient and insurance companies for referrals.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres to policy, procedures and standards.
• Answer telephone, take messages, file lab reports and medical records.
• Perform word processing and spreadsheet data.
• Perform charge entry and cash handling.
• Liaise between physician, patient and insurance companies for referrals/authorizations.
• Maintain punctual attendance and compliance with policies.
• Participate in Quality Assurance activities.
• Ensure a clean, safe and organized office.
• Assist office billing service as needed.

Skills

Typing

ICD & CPT knowledge

Bilingual English/Spanish

Multitasking

Education

High School diploma

Job description

Orlando Health Physician Associates is seeking a Senior Front Office Assistant to support our ambulatory practice. The role involves routine computerized scheduling and administrative functions in a busy PCP setting, under the supervision of the Practice Site Supervisor.

Responsibilities include handling calls, messages, lab reports and medical records, basic data entry, and liaison work between the physician, patient and insurance companies for referrals.