Ambulatory Front Desk & Scheduling Specialist

Orlando Health; Orlando (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) Retirement Savings Plan

Health Savings Account

Flexible Spending Account

Paid Time Off

Life Insurance

Extended Leave Plan

Family Care

Paid Parental Leave

Pet Insurance

Car Insurance

Educational Benefits

Job summary

The Senior Front Office Assistant role at Orlando Health Medical Group supports ambulatory physician offices with scheduling, billing liaison, and patient coordination under the Practice Site Supervisor. The position requires accuracy, strong organizational skills, and ability to handle multiple tasks in a fast-paced environment.

Ideal candidates have a high school diploma, typing ~30 wpm, knowledge of ICD & CPT coding, and at least two years in a medical office.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains regular, punctual attendance and compliance with policies.

Skills

Typing 30 wpm

ICD & CPT knowledge

Job description

The Senior Front Office Assistant role at Orlando Health Medical Group supports ambulatory physician offices with scheduling, billing liaison, and patient coordination under the Practice Site Supervisor. The position requires accuracy, strong organizational skills, and ability to handle multiple tasks in a fast-paced environment.

Ideal candidates have a high school diploma, typing ~30 wpm, knowledge of ICD & CPT coding, and at least two years in a medical office.