Senior Medical Admin & Scheduling Specialist

UMass Memorial Health; Charlton (MA); On-site; USD 34,000 - 65,000; Full time

Job summary

UMass Memorial Health in Massachusetts is seeking a skilled Secretary, Medical Admin Sr to provide advanced administrative support to physicians, advanced practice providers, and clinical staff. You will coordinate schedules, transcribe medical notes, and manage patient records in accordance with HIPAA standards.

The role also includes arranging meetings, travel, and supporting educational programs, while handling billing tasks and patient communications with professionalism and discretion.

Qualifications

• Minimum of a high school diploma or equivalent.
• Two years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office and EHR systems.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Schedule inpatient and outpatient visits, verify insurance, and assist with patient intake.
• Transcribe medical reports and prepare correspondence and patient charts in HIPAA-compliant manner.
• Coordinate meetings, travel arrangements, and support residency/fellowship programs as assigned.
• Handle billing-related tasks, collect copayments, and process payments.

Skills

Microsoft Office

EHR systems

Communication

Customer service

Confidentiality

Education

High School diploma or equivalent

Medical secretary/medical assistant training (preferred)

Tools

Microsoft Office Suite

Electronic Health Records (EHR)

Job description

UMass Memorial Health in Massachusetts is seeking a skilled Secretary, Medical Admin Sr to provide advanced administrative support to physicians, advanced practice providers, and clinical staff. You will coordinate schedules, transcribe medical notes, and manage patient records in accordance with HIPAA standards.

The role also includes arranging meetings, travel, and supporting educational programs, while handling billing tasks and patient communications with professionalism and discretion.