Senior Medical Access & Care Coordination Specialist

US-Department-of-Veterans-Affair; Anderson (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (MSA) to serve as a Consult Coordinator for Community Care.

The role collaborates with interdisciplinary care teams to streamline access to care across VA and community providers, ensuring efficient appointment scheduling and patient communication. The ideal candidate has experience at least at GS-5 level, is proficient in English, and demonstrates strong administrative judgment across complex care pathways in a busy,

Qualifications

• U.S. citizenship and English proficiency required.
• Experience at GS-5 level or higher preferred (one year).
• Consider grandfathering provision for current VA employees.

Responsibilities

• Provide advanced administrative patient support in an interdisciplinary care model.
• Coordinate with patient care teams to manage clinic schedules and appointments.
• Communicate with VA and external facilities to coordinate care and follow-up.

Skills

Collaboration across clinicians

Prioritization & organization

Effective communication

Healthcare processes knowledge

Interdisciplinary coordination

Job description

U.S. Department of Veterans Affairs is seeking a Medical Support Assistant (MSA) to serve as a Consult Coordinator for Community Care.

The role collaborates with interdisciplinary care teams to streamline access to care across VA and community providers, ensuring efficient appointment scheduling and patient communication. The ideal candidate has experience at least at GS-5 level, is proficient in English, and demonstrates strong administrative judgment across complex care pathways in a busy,