Senior Medicaid Operations Director — Onsite in VA

Maximus; Richmond (VA); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Work/Life Balance

Bonuses based on performance

Comprehensive Insurance Coverage

401K Retirement Savings with Company-M

Unlimited Time Off

Employee Assistance Program (EAP)

Tuition Reimbursement

Wellness Program and Resources

Licensure/Certification Support

Employee Discounts

Job summary

Maximus in Richmond, VA is seeking a Senior Program Director to provide strategic leadership, operational oversight, and financial management for a large Medicaid eligibility program. This highly visible, client-facing role oversees call center, mailroom operations, and quality and appeals while aligning all areas with contractual commitments and program goals.

You will lead multiple functions in a matrixed organization, engaging directly with key client stakeholders and guiding a complex,

Qualifications

• Experience leading large, complex programs and operations.
• Ability to engage with key client stakeholders and executives.
• Track record of delivering on contractual commitments and program goals.

Responsibilities

• Provide strategic leadership for a large Medicaid eligibility program.
• Oversee Medicaid Eligibility call center, mailroom, and quality/appeals.
• Manage finances and ensure alignment with client expectations and goals.

Skills

Leadership

Strategic planning

Program management

Stakeholder management

Operations leadership

Job description

Maximus in Richmond, VA is seeking a Senior Program Director to provide strategic leadership, operational oversight, and financial management for a large Medicaid eligibility program. This highly visible, client-facing role oversees call center, mailroom operations, and quality and appeals while aligning all areas with contractual commitments and program goals.

You will lead multiple functions in a matrixed organization, engaging directly with key client stakeholders and guiding a complex,