Senior Program Director (Onsite Richmond, Virginia)

Maximus; Richmond (VA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible work/life balance support

Comprehensive insurance coverage

Unlimited time off package

Tuition reimbursement

Professional development opportunities

Job summary

Maximus is seeking a Senior Program Director responsible for strategic leadership and operational oversight of a complex portfolio. The role includes financial management, ensuring exceptional client outcomes, and driving organizational growth.

Candidates should have strong leadership skills, experience in managing large teams, and a proven ability to enhance client relationships. This is a pivotal position aimed at building high-performing teams and achieving strategic objectives.

Qualifications

• Experience in providing strategic leadership for large portfolios.
• Strong track record in financial management and operational performance.
• Ability to lead cross-functional teams and manage client relationships.

Responsibilities

• Deliver exceptional client outcomes and ensure performance.
• Drive organizational growth and build high-performing teams.
• Serve as a trusted advisor to executive stakeholders.

Skills

Strategic leadership

Operational oversight

Financial management

Client relationship management

People leadership

Job description

The Senior Program Director is responsible for providing strategic leadership, operational oversight, and financial management for a large, complex portfolio of programs, contracts, or business operations. This executive-level role is accountable for delivering exceptional client outcomes, ensuring financial and operational performance, driving organizational growth, and building high-performing teams.

The Senior Program Director serves as a trusted advisor to executive stakeholders and clients while leading cross-functional teams to achieve contractual commitments, strategic objectives, and organizational priorities. This role requires a balance of strategic vision, operational excellence, client relationship management, and people leadership.

About the program:

The Cover Virginia Operations is primarily composed of a statewide Medicaid call center, an eligibility Central Processing Unit (CPU) responsible for initiating Medicaid eligibility determinations in the VaCMS system, the Cover Virginia Incarcerated Unit (CVIU), which includes both call center and eligibility staff supporting correctional facilities, and a centralized mailroom that manages all incoming mail for Cover Virginia and its localities.

Why Maximus?

• Work/Life Balance Support - Flexibility tailored to your needs!
• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities-Participate in training programs, workshops, and conferences.
• Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.