Senior Medicaid Eligibility & Patient Access Specialist

ensemblehp; Atlanta (GA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble is seeking a patient-facing team member in Atlanta to interview uninsured/under-insured patients and determine Medicaid eligibility. You will assist with applications, ensure accurate submissions, and follow up to support timely billing and adjustments.

This on-site role offers growth and healthcare-focused impact. Applicants should have 1–2 years in healthcare, comfort with patient communication, and openness to AI-driven process improvements.

Qualifications

• 1-2 years of experience in healthcare interacting with patients about hospital finances.
• Willingness to innovate and explore AI-enabled improvements.
• Familiarity with patient insurance processes and billing basics.

Responsibilities

• Interview uninsured/under-insured patients to assess Medicaid eligibility.
• Assist with application processes for timely submissions.
• Follow up on applications to ensure accurate and timely billing postings.
• Document actions and communications in patient accounting systems.
• Maintain knowledge of state/federal program requirements and coordinate with partners.

Skills

Patient interaction

Healthcare knowledge

Openness to AI

Education

High School Diploma or GED

Tools

Patient accounting systems

Job description

Ensemble is seeking a patient-facing team member in Atlanta to interview uninsured/under-insured patients and determine Medicaid eligibility. You will assist with applications, ensure accurate submissions, and follow up to support timely billing and adjustments.

This on-site role offers growth and healthcare-focused impact. Applicants should have 1–2 years in healthcare, comfort with patient communication, and openness to AI-driven process improvements.