Healthcare Eligibility Supervisor - Growth & Impact

ensemblehp; Atlanta (GA); Presencial; USD 52.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Descripción de la vacante

Ensemble is seeking an Eligibility Services supervisor in Atlanta, GA, on-site. You will oversee day-to-day operations, ensure policy compliance, and serve as a subject matter expert for hospital benefit programs.

The role emphasizes customer obsession, new ideas, and excellence, with opportunities for bonuses, certifications, tuition reimbursement, comprehensive benefits, and career advancement.

Formación

• 2 years' experience interacting with patients regarding hospital financial issues.
• Superior customer service skills and ability to communicate with all le

Responsabilidades

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation
• Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.
• Monitors staff account level work outcomes to ensure productivity and quality standards are maintained.
• Monitors workflow and action planning for successful KPI measures.
• Functions as subject matter expert and staff resource for department policies & procedures, hospital system policies and procedures, and government benefit programs.
• Assists Manager or Director with staff time & attendance compliance.
• Develops & maintains proactive working relationship with county/state/federal Medicaid caseworker partners.
• Works collaboratively with other revenue cycle departments and associates with a special emphasis on Case Management, Patient Access, Financial Counseling and Physician office staff.
• Ability to travel when needed.Other job duties as assigned.

Conocimientos

Decision Making

Courage

Influencing

Coaching & Developing Others

Emotional Intelligence

Inclusive Environment

Descripción del empleo

Ensemble is seeking an Eligibility Services supervisor in Atlanta, GA, on-site. You will oversee day-to-day operations, ensure policy compliance, and serve as a subject matter expert for hospital benefit programs.

The role emphasizes customer obsession, new ideas, and excellence, with opportunities for bonuses, certifications, tuition reimbursement, comprehensive benefits, and career advancement.