Healthcare Eligibility Manager – AI-Driven Ops & Impact

Ensemble Health Partners; Atlanta (GA); On-site; USD 69,000 - 104,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

This position pays between $69,400.00-

Job summary

Ensemble Health Partners is seeking a manager to oversee the Eligibility Services department on-site in Atlanta, GA. You will ensure daily operations, apply policy knowledge, and drive KPI-focused results while coaching and developing staff.

The role emphasizes patient interaction, government benefit programs, and continuous process improvement within a renowned revenue cycle management organization.

Qualifications

• 2 years' experience interacting with patients regarding hospital financial issues.
• 4 year/Bachelor's Degree preferred.
• Superior customer service skills and ability to communicate with all levels effectively.

Responsibilities

• Ensure daily operations of the Eligibility Services department run smoothly.
• Act as SME for department policies, hospital policies, and government benefit programs.
• Coach staff and manage staffing to meet KPI targets for coverage, productivity, and quality.
• Oversee recruitment, onboarding, and ongoing training for staff.

Skills

Customer Obsession

New Ideas

Excellence

Staff Coaching

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Ensemble Health Partners is seeking a manager to oversee the Eligibility Services department on-site in Atlanta, GA. You will ensure daily operations, apply policy knowledge, and drive KPI-focused results while coaching and developing staff.

The role emphasizes patient interaction, government benefit programs, and continuous process improvement within a renowned revenue cycle management organization.