Senior Market Risk Production Support (Hybrid, Chicago)

Akkodis; Chicago (IL); Hybrid; USD 83,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Life Insurance

401K plan

Paid time off

Job summary

Akkodis is seeking a Production Support with Market Risk in Chicago, IL for a 12+ month contract (W2) with hybrid onsite (3 days on site, 2 remote). The role focuses on incident response, risk data queries, and monitoring across Market Risk domains.

You'll work with ITSM, IT RRS, JIRA, Splunk, and DynaTrace to analyze, report, and resolve issues, while coordinating with multiple regional teams and ensuring process adherence and documentation.

Qualifications

• 10+ years of Production Support experience in finance or risk domains.
• Strong SQL and Unix/Linux capabilities with LDMS or batch tooling experience.
• Knowledge of SDLC and ITIL processes is essential.
• Experience with ITSM tools, monitoring, and incident management.
• Familiarity with data reporting, automation opportunities, and cross-team coordination.

Responsibilities

• Respond to and resolve Market Risk queries and incidents.
• Monitor feeds, batches, alerts, and production health metrics.
• Utilize ITSM, JIRA, Splunk, DynaTrace to update systems and produce reports.
• Coordinate with development teams to drive issue resolution.
• Maintain documentation and knowledge base updates.
• Assist with metrics reporting and business continuity testing.
• Identify automation opportunities to reduce manual work.

Skills

SQL

UNIX/Linux

Python scripting

Software Development Life Cycle

ITIL

Communication skills

Project and time management

Multi-regional teamwork

Market Risk knowledge

Financial industry exposure

Tools

ITSM

ITRS

JIRA

DynaTrace

Splunk

Autosys

Bob jobs

Job description

Akkodis is seeking a Production Support with Market Risk in Chicago, IL for a 12+ month contract (W2) with hybrid onsite (3 days on site, 2 remote). The role focuses on incident response, risk data queries, and monitoring across Market Risk domains.

You'll work with ITSM, IT RRS, JIRA, Splunk, and DynaTrace to analyze, report, and resolve issues, while coordinating with multiple regional teams and ensuring process adherence and documentation.