Senior Manufacturing IT Apps Lead: Automation & AI
ManpowerGroup Global Inc.
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Résumé du poste
ManpowerGroup Global Inc. seeks a Senior Manufacturing IT Applications Lead to own and deliver manufacturing and enterprise applications onsite in Troy, MI.
You will drive availability, performance, and SLA adherence across global teams, collaborating with cloud, ERP/SAP, and security partners while leading modernization efforts. The role requires a long track record in enterprise IT within manufacturing settings, strong ITIL/ITSM knowledge, and experience with integration, automation, and
Qualifications
- Bachelor's degree required in a related field.
- 15+ years progressive experience in application engineering or IT delivery.
- Experience supporting manufacturing and enterprise apps across multi-site environments.
- Strong ITIL/ITSM and service management knowledge.
- Experience with monitoring, automation, cloud services, observability, and security controls.
Responsabilités
- Own delivery and support of Manufacturing and Enterprise Applications.
- Ensure availability, performance, reliability, and SLA compliance.
- Lead Incident, Problem, Change, Release, and Service Management.
- Manage global L1/L2/L3 support and cross-functional teams.
- Collaborate across Cloud, Infrastructure, Security, ERP/SAP and vendors.
- Drive automation, AI/GenAI, observability, and modernization initiatives.
- Lead application transitions, operational readiness, and hypercare.
Connaissances
Formation
Outils
Description du poste
ManpowerGroup Global Inc. seeks a Senior Manufacturing IT Applications Lead to own and deliver manufacturing and enterprise applications onsite in Troy, MI.
You will drive availability, performance, and SLA adherence across global teams, collaborating with cloud, ERP/SAP, and security partners while leading modernization efforts. The role requires a long track record in enterprise IT within manufacturing settings, strong ITIL/ITSM knowledge, and experience with integration, automation, and
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