Global Manufacturing IT Apps Lead — Automation & AI

Experis Technology Group; Troy (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k) Plus Match

Weekly Pay

Job summary

Experis is seeking a Senior Manufacturing IT Applications Lead in Troy, MI on-site to own and advance manufacturing and enterprise applications. You will drive performance, reliability, and SLA adherence while leading global support teams.

The role requires deep expertise in IT service management, application architecture, and integration, with a focus on modernization, automation, and AI-driven observability.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Manufacturing Technology, or a related discipline.
• 15+ years of progressive experience in application engineering, application services, or related enterprise technology roles.
• Extensive experience supporting manufacturing and enterprise applications in multi-site environments.
• Lead global technical support, service improvement, transition, and transformation initiatives.
• Strong IT service management practices: incident, problem, change, release, configuration, knowledge, SLA management.
• Expertise in application architecture, integration, interfaces, databases, middleware, APIs, cloud services, and production support.

Responsibilities

• Own delivery and support of Manufacturing and Enterprise Applications.
• Ensure availability, performance, reliability, and SLA compliance.
• Lead Incident, Problem, Change, Release, and Service Management.
• Manage global L1/L2/L3 support and cross-functional technical teams.
• Collaborate across Cloud, Infrastructure, Security, Network, ERP/SAP, and vendors.
• Drive automation, AI/GenAI, observability, and modernization initiatives.
• Lead application transitions, operational readiness, and hypercare.

Skills

IT service management

Application architecture

Integration patterns

Cloud services

Observability

Automation

Education

Bachelor's degree in Computer Science or related

Tools

SAP

Job description

Experis is seeking a Senior Manufacturing IT Applications Lead in Troy, MI on-site to own and advance manufacturing and enterprise applications. You will drive performance, reliability, and SLA adherence while leading global support teams.

The role requires deep expertise in IT service management, application architecture, and integration, with a focus on modernization, automation, and AI-driven observability.