Senior Manufacturing IT Applications Lead

Experis Technology Group; Troy (MI); Presencial; USD 70 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k) Plus Match

Weekly Pay

Resumo da oferta

Experis is seeking a Senior Manufacturing IT Applications Lead in Troy, MI on-site to own and advance manufacturing and enterprise applications. You will drive performance, reliability, and SLA adherence while leading global support teams.

The role requires deep expertise in IT service management, application architecture, and integration, with a focus on modernization, automation, and AI-driven observability.

Qualificações

• Bachelor's degree in Computer Science, Information Systems, Engineering, Manufacturing Technology, or a related discipline.
• 15+ years of progressive experience in application engineering, application services, or related enterprise technology roles.
• Extensive experience supporting manufacturing and enterprise applications in multi-site environments.
• Lead global technical support, service improvement, transition, and transformation initiatives.
• Strong IT service management practices: incident, problem, change, release, configuration, knowledge, SLA management.
• Expertise in application architecture, integration, interfaces, databases, middleware, APIs, cloud services, and production support.

Responsabilidades

• Own delivery and support of Manufacturing and Enterprise Applications.
• Ensure availability, performance, reliability, and SLA compliance.
• Lead Incident, Problem, Change, Release, and Service Management.
• Manage global L1/L2/L3 support and cross-functional technical teams.
• Collaborate across Cloud, Infrastructure, Security, Network, ERP/SAP, and vendors.
• Drive automation, AI/GenAI, observability, and modernization initiatives.
• Lead application transitions, operational readiness, and hypercare.

Conhecimentos

IT service management

Application architecture

Integration patterns

Cloud services

Observability

Automation

Formação académica

Bachelor's degree in Computer Science or related

Ferramentas

SAP

Descrição da oferta de emprego

Job Title: Senior Manufacturing IT Applications Lead

Location: Troy MI (Onsite)

Pay Range: 60 W2

Key Responsibilities

• Manufacturing & Enterprise Applications
• Own delivery and support of Manufacturing and Enterprise Applications.
• Ensure availability, performance, reliability, and SLA compliance.
• Technical Operations & Service Management
• Lead Incident, Problem, Change, Release, and Service Management.
• Manage global L1/L2/L3 support and cross-functional technical teams.
• Platform Integration & Transformation
• Collaborate across Cloud, Infrastructure, Security, Network, ERP/SAP, and vendors.
• Drive automation, AI/GenAI, observability, and modernization initiatives.
• Transition, Business & Client Leadership
• Lead application transitions, operational readiness, and hypercare.
• Partner with manufacturing, engineering, supply chain, and IT stakeholders to drive business outcomes.

Mandatory Skills

• Bachelors degree in Computer Science, Information Systems, Engineering, Manufacturing Technology, or a related discipline is required.
• 15 or more years of progressive experience in application engineering, application services, managed services, IT delivery, or related enterprise technology roles.
• Extensive experience supporting manufacturing and enterprise applications in complex, multi-site environments.
• Demonstrated ability to lead global technical support, service improvement, transition, and transformation initiatives.
• Strong understanding of IT service management practices, including incident, problem, change, release, configuration, knowledge, and service-level management.
• Proven expertise in application architecture, integration patterns, interfaces, databases, middleware, APIs, infrastructure dependencies, cloud services, and production support.
• Experience with monitoring, observability, automation, performance engineering, high availability, backup, disaster recovery, and security controls.
• Ability to analyze complex technical and operational problems, establish root cause, evaluate options, and drive durable solutions.

Other Skills

• Experience in automotive or other discrete manufacturing environments.
• Knowledge of MES/MOM, plant-floor systems, industrial data platforms, quality, maintenance, warehouse, supply chain, and engineering applications.
• Experience with SAP or comparable ERP ecosystems and their integration with manufacturing operations.
• Familiarity with cloud platforms, DevSecOps, SRE practices, AIOps, AI/GenAI use cases, and enterprise observability solutions.
• Experience in supplier governance, commercial delivery, service transition, and multi-tower managed services.
• Relevant certifications such as ITIL, cloud, architecture, security, project management, or platform-specific credentials

Benefits

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup

Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Parent Company of: Manpower, Experis and Talent Solutions Experis is a global leader in technology services and part of the ManpowerGroup (NYSE: MAN) family of brands.

We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact.

Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future.

Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive.

ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies.

Learn more at Experis.com.