Senior Manager, Solutions Eng — SLED Corrections & Security

Ladders; United States; À distance; USD 172 000 - 215 000; Plein temps

Avantages offerts par ce poste

Remote work flexibility

Travel 30% for customer engagements

Health insurance

Paid vacation/sick leave/holiday pay

401K contributions

Résumé du poste

Client is seeking a Senior Manager, Solutions Engineering to build and lead a national team focused on State, Local, Educational (SLED) Corrections and Campus Security use cases. The role emphasizes technical quality, customer engagement, and scalable problem-solving frameworks, with remote work available for US-based candidates.

The candidate will partner with Sales, Product, and Engineering to translate customer needs into effective solutions, guide deal strategy, and serve as the escalation

Qualifications

• 5+ years of customer-facing technical experience.
• 1+ years leading a technical team or serving as a tech lead.
• Strong drone tech knowledge and Public Safety sUAS ops.
• Experience with CAD and VMS in public safety contexts.
• Proven talent development and onboarding skills.
• Ability to operate within a Sales-driven environment.
• Excellent communication for diverse audiences.

Responsabilités

• Build and lead a national Solutions Engineering team for corrections and campus security.
• Set high standards for technical quality in demos and customer docs.
• Manage resource allocation and prioritize SE efforts.
• Drive technical wins in corrections and campus security sectors.
• Serve as senior technical escalation point for critical issues.
• Develop frameworks for new problem sets and scalable processes.
• Represent customer needs to Product and Engineering teams.

Connaissances

Technical leadership

Customer-facing

Drone technology

Public Safety sUAS

CAD

VMS

Communication skills

Outils

CAD

VMS

Description du poste

Client is seeking a Senior Manager, Solutions Engineering to build and lead a national team focused on State, Local, Educational (SLED) Corrections and Campus Security use cases. The role emphasizes technical quality, customer engagement, and scalable problem-solving frameworks, with remote work available for US-based candidates.

The candidate will partner with Sales, Product, and Engineering to translate customer needs into effective solutions, guide deal strategy, and serve as the escalation