Senior Manager, SFMC Architect & Tech Leader

Chanel, Inc.; New York, Northern (NY, KY); Hybrid; USD 88,000 - 190,000; Full time

Benefits offered by this job

Wellbeing resources

Generous paid time off

401K and incentives

Healthcare benefits

Job summary

CHANEL, Inc. in New York City is seeking a Senior Manager, Salesforce Marketing Cloud Technical Architect to lead the SFMC strategy within our TECH CRM team.

You will steward platform architecture, data design, and integration patterns to support high-impact campaigns. The role requires 7+ years in Salesforce Marketing Cloud with a track record of delivering secure, scalable solutions and mentoring engineers.

Qualifications

• 7+ years hands-on technical architecture experience with Salesforce Marketing Cloud
• Experience integrating SFMC with CRM systems and data platforms
• Strong knowledge of data models, ETL, and data privacy best practices

Responsibilities

• Design robust SFMC architecture and data models for scalable campaigns
• Oversee integrations and ensure secure, compliant data flows
• Mentor developers and marketers on SFMC capabilities
• Collaborate with cross-functional teams to translate business goals into technical solutions

Skills

Salesforce Marketing Cloud

SFMC architecture

API integrations

ETL processes

Cross-functional leadership

Data modeling

BigQuery/SQL

Data privacy

Education

Bachelor’s degree

Master’s degree (plus)

Tools

Looker

BigQuery

SQL

Job description

CHANEL, Inc. in New York City is seeking a Senior Manager, Salesforce Marketing Cloud Technical Architect to lead the SFMC strategy within our TECH CRM team.

You will steward platform architecture, data design, and integration patterns to support high-impact campaigns. The role requires 7+ years in Salesforce Marketing Cloud with a track record of delivering secure, scalable solutions and mentoring engineers.