Senior Salesforce Data Platform Delivery Lead

Chanel

New York (NY)

Hybrid

USD 87.500 - 175.000

Vollzeit

14 Tage+

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Benefits dieser Stelle

Wellbeing resources

Parental leave & family benefits

Generous PTO & holidays

401K & incentives

Robust healthcare offerings

Zusammenfassung

Chanel in New York City is seeking a Senior Technical Delivery Manager for CRM Technology & Client Data. This role bridges Salesforce CRM vision with hands-on execution, owning the Salesforce Data Cloud and Chanel CRM ecosystem.

The candidate will lead architecture-to-delivery, guide data models and integration patterns, and collaborate with product owners and vendors in a luxury retail environment. The position requires deep Salesforce expertise, strong leadership, and the ability to drive the

Qualifikationen

Minimum 7 years CRM / CDP / Data 360 experience.
Strong Salesforce expertise including Marketing Cloud and Data 360.
Bachelor's degree or equivalent; master's preferred.
Hybrid NYC-based with 3 days on-site minimum in Midtown Manhattan.

Aufgaben

Translate architecture into detailed designs, data flows, and actionable user stories for the development team.
Own project-level design decisions for Salesforce Data Cloud components and configurations.
Lead the Agile Delivery Team to deliver the CRM technical roadmap on time.
Conduct proofs-of-concept and validate new Salesforce Data Cloud features against architecture.

Kenntnisse

Salesforce Data 360

CRM systems

Data modeling

Agile delivery

Stakeholder management

Vendor management

Ausbildung

Bachelor's degree

Master's degree

Tools

Salesforce Data Cloud

Marketing Cloud

Google BigQuery

CI/CD

Jobbeschreibung

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