Senior Manager, ServiceNow AI Transformation

EY; Minneapolis (MN); On-site; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation and benefits

Flexible vacation policy

Hybrid working model

Job summary

EY is seeking a Senior Manager for ServiceNow AI Architect to lead transformation teams and foster client relationships. This pivotal role involves driving AI thought leadership and developing comprehensive strategies for ServiceNow implementations.

The ideal candidate will have 5-7 years of experience in ServiceNow implementations, capable of managing project teams and effectively developing client engagement strategies. Join EY to help build a better working world.

Qualifications

• Minimum of 5-7 years relevant experience in ServiceNow implementation.
• Experience with ServiceNow NOW Assist and AI solutions.
• Ability to travel up to 60% for client meetings.

Responsibilities

• Lead ServiceNow Transformation teams in client-facing roles.
• Manage and develop client relationships daily.
• Ensure all engagement objectives are met by managing delivery.

Skills

Sales strategy development

ServiceNow implementation

Client relationship management

Team leadership

Agile methodologies

AI solutions expertise

Process transformation

Project management

Education

Bachelor’s degree

Master’s degree preferred

Tools

ServiceNow

MCP servers

AI Control Tower

Job description

EY is seeking a Senior Manager for ServiceNow AI Architect to lead transformation teams and foster client relationships. This pivotal role involves driving AI thought leadership and developing comprehensive strategies for ServiceNow implementations.

The ideal candidate will have 5-7 years of experience in ServiceNow implementations, capable of managing project teams and effectively developing client engagement strategies. Join EY to help build a better working world.