Senior Manager, ServiceNow AI Transformation

EY; New Orleans (LA); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Medical and dental coverage

Job summary

EY is seeking a ServiceNow AI Architect Senior Manager to lead transformation teams and provide solutions for global clients. This client-facing role requires 5-7 years of relevant experience in ServiceNow implementation and strong interpersonal skills.

As a leader, you will drive AI initiatives and manage client relationships to deliver optimal strategies. This position offers a dynamic opportunity to foster innovation and tackle complex challenges while supporting team development.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 5-7 years of relevant ServiceNow implementation experience.
• Experience with ServiceNow's AI solutions.

Responsibilities

• Lead engagement delivery and manage client relationships.
• Accountable for program/project management.
• Develop resource plans and budgets for engagements.

Skills

Sales activities

ServiceNow implementation

AI solutions implementation

Client relationship management

Agile delivery models

Education

Bachelor’s degree

Master’s degree

Tools

ServiceNow AI capabilities

MCP servers

Job description

EY is seeking a ServiceNow AI Architect Senior Manager to lead transformation teams and provide solutions for global clients. This client-facing role requires 5-7 years of relevant experience in ServiceNow implementation and strong interpersonal skills.

As a leader, you will drive AI initiatives and manage client relationships to deliver optimal strategies. This position offers a dynamic opportunity to foster innovation and tackle complex challenges while supporting team development.