Senior Manager, Salesforce Transformation Programs

EY; Cleveland (OH); Hybrid; USD 172,000 - 392,000; Full time

Job summary

EY is seeking a Senior Manager in Salesforce Technology Transformation Program Delivery (Studio+) to lead digital transformation programs on the Salesforce platform. You will partner with business and experience counterparts to drive delivery, manage scope, timelines, costs, and quality, and guide both technical and non-technical teams.

Ideal candidates bring extensive Salesforce implementation leadership, architecture background, and strong client-facing skills, with a willingness to travel as

Qualifications

• Bachelor’s degree required; Master’s preferred.
• Typically 10 years of experience with at least 5–7 years in Salesforce implementations with teams of 5+.
• Minimum 5 years leading teams of analysts and developers.
• Minimum 5 years of architecture experience aligning business requirements to Salesforce solutions.
• Strong communication, presentation, client service and technical writing skills.

Responsibilities

• Accountable for program delivery and client leadership with architecture oversight.
• Lead multiple engagements and teams to deliver solutions on Salesforce platform.
• Manage client relationships, revenue generation, and project budgets.
• Oversee cross-teaming and engagement economics across onshore and offshore teams.
• Travel as required by client engagements.

Skills

Strategic vision

Leadership

Client relationship management

Communication

Business development

Salesforce knowledge

Education

Bachelor’s degree

Master’s degree preferred

Tools

Salesforce

Job description

EY is seeking a Senior Manager in Salesforce Technology Transformation Program Delivery (Studio+) to lead digital transformation programs on the Salesforce platform. You will partner with business and experience counterparts to drive delivery, manage scope, timelines, costs, and quality, and guide both technical and non-technical teams.

Ideal candidates bring extensive Salesforce implementation leadership, architecture background, and strong client-facing skills, with a willingness to travel as