Senior Manager, Sales Strategy & Change Enablement

Paychex; Cincinnati (OH); On-site; USD 131,000 - 206,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Paid time off

Job summary

Paychex in Cincinnati seeks a strategic Sales Operations leader to direct the division's direction and align with corporate goals. You will partner with Product Management, Marketing, and HR to optimize sales processes and ensure compliance.

The role emphasizes implementation, data-driven insights, and coaching across teams, with a focus on KPI development, training, and driving performance. Bachelor’s or Master’s preferred, 7+ years of operations, 4+ years of leadership.

Qualifications

• Bachelor's Degree in Business or IT preferred.
• Master's Degree preferred.
• 7 years of experience in operations management of processes and tools.
• 4 years of management experience.

Responsibilities

• Maintains accountability and monitors sales operational activities, training and procedures to ensure standardization and compliance with corporate and divisional practices.
• Manages the Sales Operations, Sales Policy and Sales Communications across the assigned Sales Divisions
• Provides guidance and coaching for strategy planning through assessment of sales methodologies, data-driven insights and competitive intelligence
• Assists in development of KPIs and provides direction on sales execution initiatives and strategies to measure progress against defined success criteria
• Responsible for Sales Division alignment to company goals and for leading divisional strategies and projects
• Partners with HR/OD leadership for talent acquisition, retention, compensation, and sales training
• Works with Sales Operations to update training materials with product changes
• Collaborates with Sales Enablement to adopt operational tools and build business cases for tech requirements
• Coordinates with Product Management, Marketing & Development on projects affecting the Sales Division
• Coordinates communications to sales management on Sales Division issues and requirements
• Equips the organization with operational excellence to improve business processes.

Education

Bachelor's Degree in Business or IT - Preferred

Master's Degree - Preferred

7 years of experience in Operations management of processes and tools.

4 years of experience in Management experience.

Job description

Paychex in Cincinnati seeks a strategic Sales Operations leader to direct the division's direction and align with corporate goals. You will partner with Product Management, Marketing, and HR to optimize sales processes and ensure compliance.

The role emphasizes implementation, data-driven insights, and coaching across teams, with a focus on KPI development, training, and driving performance. Bachelor’s or Master’s preferred, 7+ years of operations, 4+ years of leadership.