Senior Strategy & Change Leader – Sales Ops

Paychex; Irving (TX); On-site; USD 131,000 - 206,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Adoption assistance

Job summary

Paychex is seeking a strategic leader to manage sales operations and direction within a designated business unit, partnering across the enterprise to align with financial goals. The role emphasizes process improvement, cross-functional collaboration, and the ability to influence sales strategy.

You will oversee KPI development, training standards, and communications across divisions, provide guidance on sales methodologies, and work with Product Management, Marketing, and Development to support

Qualifications

• Bachelor's Degree in Business or IT preferred
• Master's Degree preferred
• 7 years of experience in Operations management of processes and tools
• 4 years of management experience

Responsibilities

• Maintains accountability and monitors sales operations, training and procedures to ensure standardization and compliance with corporate and divisional practices
• Manages the Sales Operations, Sales Policy and Sales Communications across the assigned Sales Divisions
• Provides guidance and coaching for strategy planning through assessment of sales methodologies, data-driven insights and competitive intelligence
• Assists in the development of KPI's and provides direction on all key sales execution initiatives and strategies to measure progress to performance against defined success criteria
• Responsible for Sales Division alignment to Company goals, focusing on executing key Sales Operations and Planning initiatives
• Responsible for leading divisional strategies, sales projects and initiatives
• Partners with HROD leadership in compensation, incentive programs, recruitment strategies, onboarding excellence, and sales training
• Works with Sales Operations to modify training materials for new products/features
• Collaborates with Sales Enablement to explore tools to optimize business processes and build business cases for technology
• Partners with Product Management, Marketing & Development to represent Sales Division on projects impacting the division
• Coordinates team to implement enhancements and coordinate communications to sales management
• Equips the organization with operational excellence and practices to improve business process performance

Skills

Operations management

Leadership

Cross-functional collaboration

Education

Bachelor's Degree in Business or IT

Master's Degree

Job description

Paychex is seeking a strategic leader to manage sales operations and direction within a designated business unit, partnering across the enterprise to align with financial goals. The role emphasizes process improvement, cross-functional collaboration, and the ability to influence sales strategy.

You will oversee KPI development, training standards, and communications across divisions, provide guidance on sales methodologies, and work with Product Management, Marketing, and Development to support