Senior Manager, Pre-Sales Experience & Scoping
Navan
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
Navan is seeking a Senior Manager of Client Experience (Pre-Sales Solutions & Scoping) in Dallas. You will architect preview-stage experiences, turning pre-sales into a strategic driver and leading the new GOS Sales Squad in complex, enterprise opportunities.
Your work spans GO&S, Product, Pricing, and Sales to simplify legacy services into unified, high-value packages. You will guide customers through operational scoping, safeguard margins, and present AI-first capabilities as differentiators,
Qualifications
- 5–7+ years in Pre-Sales Solutions or related roles within SaaS or travel domains.
- Experience aligning sales, product, pricing, and operations.
- Ability to translate technical parameters into compelling business stories.
- Proven track record of managing complex, multi-regional initiatives.
Responsibilities
- Lead the GOS Sales Squad and embed experts into late-stage deals.
- Unify service offerings into high-value, simplified packages.
- Translate configurations into value-driven commercial narratives.
- Align delivery packages with regional pricing and AVA capabilities.
- Enforce scoping guardrails and manage pre-sales collateral.
- Track metrics on deal quality, scoping, and pipeline velocity.
- Collaborate with GO&S, Product, Pricing, and Sales leadership.
- Act as liaison between GO&S and Sales, ensuring accurate support capability.
- Develop strategic partnerships and maintain executive alignment.
- Provide data-backed solutions to protect margins while enabling deals.
Skills
Job description
Navan is seeking a Senior Manager of Client Experience (Pre-Sales Solutions & Scoping) in Dallas. You will architect preview-stage experiences, turning pre-sales into a strategic driver and leading the new GOS Sales Squad in complex, enterprise opportunities.
Your work spans GO&S, Product, Pricing, and Sales to simplify legacy services into unified, high-value packages. You will guide customers through operational scoping, safeguard margins, and present AI-first capabilities as differentiators,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
