Senior Manager, Market Access Analytics Delivery

Socket.dev; Basking Ridge (NJ); On-site; USD 140,000 - 210,000; Full time

Job summary

CustomerInsights.AI is seeking a Senior Manager, Market Access Analytics Delivery in New Jersey to lead end-to-end analytics solutions for payer, pricing, and access decisions in pharmaceutical and life sciences projects. You will drive client engagement, design storyboards, and ensure rigorous validation of all work products before delivery.

The role coordinates data engineering, data science, BI, and QA teams, delivering scalable analytics and repeatable service offerings while aligning with

Qualifications

• Bachelor’s or Master’s degree in a quantitative, scientific, engineering, business, or related field.
• Experience in life sciences consulting, commercial or market access analytics; consulting/vendor environment preferred.
• Demonstrated experience managing analytics project delivery with timelines, dependencies, and cross-functional teams.
• Strong knowledge of pharmaceutical secondary data sources (e.g., IQVIA, MMIT, Symphony, claims, Rx, patient, provider, and formulary data).
• Working understanding of U.S. payer and access landscape, including payers, PBMs, plans, formulary status, reimbursement, and contracting dynamics.
• Proficiency in Excel and experience with at least one analytics / data manipulation environment (e.g., SQL, Python, or workflow tools) plus BI/dashboard tools.
• Strong project management skills, with a track record of delivering multiple concurrent engagements.
• Excellent written and verbal communication, including ability to storyboard and translate complex analytics into executive-ready messages.

Responsibilities

• Strategic Client Engagement and Communication: develop analytics roadmaps aligned with commercial, market access, and business objectives; design client-ready storyboards linking analytics to business narratives and actions; manage stakeholder expectations and governance.
• Project Delivery and Operations: own end-to-end execution, scoping, detailed work planning, task assignment, escalation; translate designs into concrete delivery plans with milestones and backlogs; monitor progress and coordinate onshore/offshore teams; maintain delivery documents for transparency and repeatability.
• Data, Analytics Execution, and Validation: prepare analytics-ready data with standardized cleaning and mapping; develop analytic methodologies, segmentations, dashboards, and models; implement multi-step validation and QC; drive continuous improvement; manage resource planning across projects.
• Business Development and Practice Building: identify opportunities through client engagement; support proposal development; contribute to account growth and scalable offerings; foster collaborative, high-performance culture.

Skills

Excel proficiency

SQL

Python

BI dashboards

Project management

Communication

Education

Bachelor’s or Master’s degree in a quantitative field

Tools

SQL

Python

BI tools

Job description

Description

We are partnering with our client, CustomerInsights.AI, to hire a Senior Manager, Market Access Analytics Delivery!

Position Overview

The Senior Manager Market Access Analytics Delivery is responsible for leading end-to-end execution of analytics solutions that support payer, pricing, and access decisions for pharmaceutical and life sciences clients. This role combines hands-on analytics leadership, project delivery ownership, and strategic client engagement to translate complex business questions into scalable solutions and clear, consumable insights. The ideal candidate will drive rigorous validation of all work products prior to client delivery and will ensure that complex analyses are consistently storyboarded and synthesized into concise, executive-ready sound bites.

This role coordinates cross-functional teams (data engineering, data science, BI, and QA), serves as a primary client contact for analytics delivery, and helps shape the evolution of standardized, repeatable service offerings.

Key Responsibilities

Strategic Client Engagement and Communication

• Partner with clients to develop analytics roadmaps aligned with commercial, market access, and business objectives.
• Lead the design of client-ready storyboards that link analytics to clear business narratives, decision points, and recommended actions.
• Manage stakeholder expectations, project governance, risk mitigation, and delivery timelines.

Project Delivery and Operations

• Own end-to-end execution for assigned projects and workstreams, including scoping, detailed work planning, task assignment, and issue escalation.
• Convert high-level solution designs into concrete delivery plans with clear milestones, sprint backlogs, and resource requirements.
• Monitor daily progress across analytics, data, and reporting tasks, proactively managing dependencies, risks, and scope changes.
• Maintain robust delivery documentation (project plans, RAID logs, status reports, SOPs) to support transparency and repeatability.
• Ensure effective coordination between onshore and offshore teams, with clear handoffs and accountability for each project phase.

Data, Analytics Execution, and Validation

• Oversee the preparation of analytics-ready data layers in partnership with data engineering, ensuring standardized cleaning, enrichment, and mapping rules are applied.
• Lead or supervise the development of analytic methodologies, segmentations, dashboards, and models that address core market access and commercialization questions.
• Implement rigorous, multi-step validation and QC processes across data ingestion, transformations, metric creation, analytics, and reporting, and review and sign off on key analytics outputs prior to client presentation to ensure accuracy, consistency, and alignment with business logic.
• Drive a culture of continuous improvement, learning, and innovation in analytics methods, tools, and delivery practices.
• Manage resource planning, workload allocation, and utilization across multiple concurrent projects.

Business Development and Practice Building

• Identify and shape new consulting and analytics opportunities through ongoing client engagement.
• Support or lead proposal development, including problem framing, solution design, effort estimation, resourcing, and timelines.
• Contribute to account growth via delivery excellence, strong relationship management, and strategic advisory support.
• Partner with internal leadership to refine and scale standardized analytics offerings, playbooks, and reusable components.
• Foster a collaborative, high-performance culture focused on continuous learning and innovation.

Required Qualifications

• Bachelor’s or Master’s degree in a quantitative, scientific, engineering, business, or related field.
• Experience in life sciences consulting, commercial or market access analytics, or related domains; experience in a consulting/vendor environment strongly preferred.
• Demonstrated experience managing or leading analytics project delivery, including timelines, dependencies, and cross-functional teams.
• Strong knowledge of pharmaceutical secondary data sources (e.g., IQVIA, MMIT, Symphony, claims, Rx, patient, provider, and formulary data).
• Working understanding of U.S. payer and access landscape, including payers, PBMs, plans, formulary status, reimbursement, and contracting dynamics.
• Proven ability to validate and reconcile large, complex datasets, and to implement structured QC and governance processes.
• Advanced proficiency in Excel and experience with at least one analytics / data manipulation environment (e.g., SQL, Python, or workflow tools) plus BI/dashboard tools.
• Strong project management skills, with a track record of successfully delivering multiple concurrent engagements.
• Excellent written and verbal communication skills, including demonstrated ability to storyboard and translate complex analytics into concise, business-oriented messages and executive-level presentations.

Preferred Qualifications

• Prior experience in a market access-focused consulting, analytics, or data services organization supporting payer strategy, patient services, or commercial operations / brand teams.
• Experience managing large, multi-million-dollar client portfolios and strategic account growth initiatives.
• Familiarity with AI/ML applications in healthcare and interest in scaling standardized analytic components into repeatable offerings.