Senior Manager, Manufacturing Quality Management

Lam Research; Tualatin (OR); On-site; USD 90,000 - 140,000; Full time

Job summary

An established industry player is seeking a Senior Manager of Quality to lead manufacturing quality teams across multiple locations. This role involves defining KPIs, managing quality engineers, and driving continuous improvement initiatives. The ideal candidate will possess strong analytical and problem-solving skills, with extensive experience in a manufacturing quality environment. If you thrive in a dynamic, high-tech setting and are passionate about quality management, this opportunity is perfect for you.

Qualifications

• 12 years of experience in manufacturing quality environments.
• 5 years of experience managing teams in a high-tech setting.

Responsibilities

• Manage Quality Engineers and Analysts across two manufacturing sites.
• Define KPIs and drive continuous improvement in quality processes.

Skills

Analytical Skills

Problem-Solving Skills

Interpersonal Skills

Negotiation Skills

Team Management

Education

Bachelor’s degree in Operations

Bachelor’s degree in Engineering

Advanced degree

Tools

Quality Management System (QMS)

ISO 9001

Job description

The Group You’ll Be A Part Of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The Impact You’ll Make

The Senior Manager of Quality manages the manufacturing quality teams within two North America manufacturing locations. The quality function works closely with manufacturing and engineering functions within the sites to drive quality into build and verification processes, adjusting inspection and control systems to address risks and deliver continuous improvement. You will collaborate with counterparts in product development, supply chain, and field quality operations to understand performance from upstream suppliers to downstream field installations.

What You’ll Do

• Manage a team of professional Quality Engineers and Analysts across two manufacturing facilities.
• Define KPIs and targets for Manufacturing Quality aligned with factory management priorities and initiatives.
• Identify deficiencies and areas for development in the Quality Management System and lead the teams in selecting methods and techniques to address gaps.
• Drive the development of methods and procedures for inspecting and verifying the effective execution of documented assembly and test procedures on factory output, delegating assignments to subordinates.
• Apply experience and advanced skills in analyzing factory quality data to improve operational excellence.
• Study field installation data to identify trends and implement updates or changes to manufacturing quality defect detection processes to reduce/eliminate escapes.
• Monitor the quality of investigations and RCCA (Root Cause/Corrective Action) conducted by subordinate QEs and stakeholders, ensuring issues are effectively resolved.
• Coach Quality Engineers on their tasks and professional development to foster team growth.
• Represent the site in quality operations reviews and QMS assessments (e.g., ISO 9001), demonstrating a strong quality management system.
• Lead responses to factory escalations requiring cross-functional coordination and expertise.
• Participate in global manufacturing quality networks to share and adopt best practices.

Who We’re Looking For

• Bachelor’s degree in Operations, Engineering, or equivalent; an advanced degree is preferred.
• 12 years of experience supporting a manufacturing quality environment.
• 5 years of experience managing teams.
• Excellent analytical and problem-solving skills.
• Strong interpersonal and negotiation skills.
• Resilience and success in a global, high-tech, matrix, and dynamic environment.
• Excellent verbal, written, and presentation skills.
• Willingness to travel domestically (20%).

Our Commitment

We value every individual, fostering an inclusive environment where everyone can achieve their full potential. We believe diverse perspectives lead to extraordinary results.

Lam Research (