Senior Manager, Global Manufacturing Quality (50% Travel)

Amazon Inc.; Bellevue (WA); On-site; USD 175,000 - 236,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior Manager to lead a team of quality engineers and improve manufactured quality of engineered products across North America and Europe.

You will collaborate with our engineering team for new product development, identify and select strategic suppliers, drive supplier diversification to reduce single-source risk and build supply base resilience, lead supplier assessment, periodic audits and ensure flawless quality of engineered product at supplier site for

Qualifications

• 9+ years of quality assurance team management experience.
• Experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment.
• Experience in high-volume manufacturing operations or sourcing environments.
• Bachelor's degree in engineering, technology, computer science, operations research, mathematics or equivalent quantitative field, or 3+ years of quality assurance engineering experience.

Responsibilities

• Identify and evaluate potential suppliers based on process capabilities, quality and reliability.
• Conduct rigorous supplier qualification processes to assess their ability to meet our quality, delivery, and performance standards.
• Develop and implement comprehensive project plans to ensure timely and efficient execution.
• Monitor project progress, identify potential risks, and take proactive measures to mitigate them.
• Collaborate with cross-functional teams to ensure project stays on track.
• Continuously analyze supply chain processes to identify opportunities for improvement and cost reduction.
• Develop and implement strategies to scale up the technologies across regions with qualified suppliers.
• Develop and maintain strong relationships with suppliers to foster collaboration and address any issues promptly.
• Develop and execute strategies to reduce single-source dependencies and build a resilient, diversified supply base.
• Evaluate and onboard alternative suppliers to increase competitive leverage and mitigate geopolitical and operational risks.
• Lead, mentor, and develop a team of quality engineers focused on supplier quality, manufacturing readiness, and continuous improvement.
• Set team goals aligned with organizational KPIs including Supplier Quality Assessment Score, FAT/SAT Pass Rate, and On-Time Delivery.
• Foster a culture of operational excellence, data-driven decision making, and customer obsession.
• Identify and assess potential supply chain risks, such as supplier disruptions, quality issues, or geopolitical factors.
• Develop and implement contingency plans to minimize the impact of these risks.
• Oversee program management for new products across engineering categories, ensuring milestones, cost, quality and sustainability.
• Also includes elements of collaboration with Worldwide Engineering, WHS, Design, Operations and Procurement.

Skills

Quality leadership

Supply chain quality

Quality assurance

Cross-functional collaboration

Education

Bachelor's degree in engineering or related field

Master's degree or above (preferred)

Tools

APQP

PPAP

FMEA

8D Problem Solving

Job description

Amazon.com Services LLC is seeking a Senior Manager to lead a team of quality engineers and improve manufactured quality of engineered products across North America and Europe.

You will collaborate with our engineering team for new product development, identify and select strategic suppliers, drive supplier diversification to reduce single-source risk and build supply base resilience, lead supplier assessment, periodic audits and ensure flawless quality of engineered product at supplier site for