Senior Manager, Manufacturing Quality, WWEI Supply Chain

Amazon Inc.; Factoria (WA); On-site; USD 175,000 - 236,000; Full time

Job summary

Amazon.com Services LLC seeks a Senior Manager of Manufacturing Quality to lead a team of quality engineers and elevate supplier quality across NA and Europe. The role collaborates with engineering for new product development, drives supplier diversification, and ensures flawless quality at supplier sites for timely delivery and installation across networks.

The candidate will oversee supplier selection, qualification, risk management, and continuous improvement initiatives while traveling up to

Qualifications

• 9+ years of quality assurance team management experience.
• Experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment.
• Experience in high-volume manufacturing operations or sourcing environments.
• Bachelor's degree in engineering, technology, computer science, operations research, mathematics or equivalent quantitative field, or 3+ years of quality assurance engineering experience.
• Master's degree or above in engineering or equivalent, or 5+ years of vendor management experience.
• Six Sigma Black Belt Certification.
• ASQ Certified Quality Engineer (CQE), Certified Quality Manager (CQM), or Certified Quality Auditor (CQA).
• Experience with quality frameworks such as APQP, PPAP, FMEA, and 8D problem-solving methodology.
• Experience leading FAT/SAT processes and compressing design-to-production timelines.
• Experience with supplier scorecards, KPI dashboards, and data-driven supplier performance management.

Responsibilities

• Identify and evaluate potential suppliers based on process capabilities, quality and reliability.
• Conduct rigorous supplier qualification processes to assess quality, delivery, and performance standards.
• Develop and implement comprehensive project plans to ensure timely execution.
• Monitor project progress, identify risks, and mitigate them.
• Collaborate with cross-functional teams to keep projects on track.
• Analyze supply chain processes for improvement and cost reduction.
• Scale up technologies across regions with qualified suppliers.
• Maintain relationships with suppliers to address issues promptly.
• Develop strategies to reduce single-source dependencies and diversify the supply base.
• Onboard alternative suppliers to increase competitiveness and mitigate risks.
• Lead, mentor, and develop a team of quality engineers.
• Set team goals aligned with KPIs: Supplier Quality, FAT/SAT Pass Rate, On-Time Delivery.
• Foster operational excellence, data-driven decision making, and customer obsession.
• Identify and assess supply chain risks and develop contingency plans.

Skills

Quality assurance management

Industrial engineering

Manufacturing engineering

Operations experience

Education

Bachelor's degree in engineering or related field

Master's degree or above

Six Sigma Black Belt Certification

Tools

APQP

PPAP

FMEA

8D problem-solving

Job description

Senior Manager, Manufacturing Quality, WWEI Supply Chain

Job ID: 10589188 | Amazon.com Services LLC

We are seeking a highly motivated and experienced Senior Manager to join our Supply Chain team. In this role, you will lead a team of quality engineers and play a pivotal role in improving manufactured quality of engineered products across North America and Europe. You will collaborate closely with our engineering team for new product development, identify and select strategic suppliers, drive supplier diversification to reduce single-source risk and build supply base resilience, lead supplier assessment, periodic audits and ensure flawless quality of engineered product at supplier site for timely delivery and installation across our networks. This role requires up to 50% travel to supplier sites domestically and internationally.

Key job responsibilities

• Supplier Selection and Qualification: Identify and evaluate potential suppliers based on process capabilities, quality and reliability.
• Conduct rigorous supplier qualification processes to assess their ability to meet our quality, delivery, and performance standards.
• Project Execution: Develop and implement comprehensive project plans to ensure timely and efficient execution.
• Monitor project progress, identify potential risks, and take proactive measures to mitigate them.
• Collaborate with cross-functional teams to ensure project stays on track.
• Supply Chain Optimization: Continuously analyze supply chain processes to identify opportunities for improvement and cost reduction.
• Develop and implement strategies to scale up the technologies across regions with qualified suppliers.
• Develop and maintain strong relationships with suppliers to foster collaboration and address any issues promptly.
• Supplier Diversification: Develop and execute strategies to reduce single-source dependencies and build a resilient, diversified supply base.
• Evaluate and onboard alternative suppliers to increase competitive leverage and mitigate geopolitical and operational risks.
• Team Leadership: Lead, mentor, and develop a team of quality engineers focused on supplier quality, manufacturing readiness, and continuous improvement.
• Set team goals aligned with organizational KPIs including Supplier Quality Assessment Score, FAT/SAT Pass Rate, and On-Time Delivery.
• Foster a culture of operational excellence, data-driven decision making, and customer obsession.
• Risk Management: Identify and assess potential supply chain risks, such as supplier disruptions, quality issues, or geopolitical factors.
• Develop and implement contingency plans to minimize the impact of these risks.

A day in the life

The Supply Chain team owns the supply chain set-up and readiness for all new programs and products across multiple engineering categories (equipment, fixtures consumables etc.). We bring last & middle mile's ambitious goals to life by partnering with a wide set of stakeholders in Worldwide Engineering, WHS, Design, Operations and Procurement. We program manage vendors during the design, deployment, and change management stages. We partner internally and externally to deliver program milestones, cost, quality and sustainability.

Basic Qualifications

• 9+ years of quality assurance team management experience
• Experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment
• Experience in high-volume manufacturing operations or sourcing environments
• Bachelor's degree in engineering, technology, computer science, operations research, mathematics or equivalent quantitative field, or 3+ years of quality assurance engineering experience

Preferred Qualifications

• Master's degree or above in engineering or equivalent, or 5+ years of vendor management experience
• Six Sigma Black Belt Certification
• ASQ Certified Quality Engineer (CQE), Certified Quality Manager (CQM), or Certified Quality Auditor (CQA)
• Experience with quality frameworks such as APQP, PPAP, FMEA, and 8D problem-solving methodology
• Experience leading FAT/SAT processes and compressing design-to-production timelines
• Experience with supplier scorecards, KPI dashboards, and data-driven supplier performance management

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 174,500.00 - 236,100.00 USD annually