Global Quality Program Manager - Design & Construction

Amazon Inc.; New York (NY); On-site; USD 82,000 - 143,000; Full time

Benefits offered by this job

Health insurance

Maternity/Parental Leave

Paid Time Off

401(k) Plan

Job summary

Amazon.com Services LLC is seeking a dynamic, organized program manager to join our Global Engineering, Maintenance, & Sustainability - Design & Construction Quality Management team. Travel up to 60% within assigned regions, with the option to work from a corporate office when not traveling, and relocation assistance may be provided.

You will lead process improvements using PMP and Lean Six Sigma methods, drive speed, quality, and automation, and mentor teams in a deadline-driven environment

Qualifications

• 5+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
• Experience in facility and infrastructure construction management

Responsibilities

• Utilize industry standard methodologies to include PMP and Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems.
• Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.
• Motivate others to achieve impeccable quality in an explosive growth and deadline-driven environment.
• Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.
• Responsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.
• Create global best practice documentation and facilitate sharing across the globe.
• Maintain close relationships with internal stakeholders and understanding our highest priority execution pain-points and opportunities, which will translate into benchmarking initiatives that improve processes, tools, and team capabilities.

Skills

Program management

Project management

Process improvement

Lean Six Sigma

Data-driven decision making

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree in business/engineering/operations

Master's degree

Six Sigma/Lean certification

Job description

Amazon.com Services LLC is seeking a dynamic, organized program manager to join our Global Engineering, Maintenance, & Sustainability - Design & Construction Quality Management team. Travel up to 60% within assigned regions, with the option to work from a corporate office when not traveling, and relocation assistance may be provided.

You will lead process improvements using PMP and Lean Six Sigma methods, drive speed, quality, and automation, and mentor teams in a deadline-driven environment