Global Design & Construction Quality Program Manager

Amazon; Austin (TX); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Parental leave

Paid time off (PTO)

401(k) plan

Job summary

Amazon is seeking a dynamic Program Manager to join the Global Engineering, Maintenance & Sustainability - Design & Construction Quality Management team. You will lead cross-functional initiatives to improve processes, leveraging PMP and Lean Six Sigma to enhance speed, quality, and automation.

Travel up to 60% within assigned regions, with relocation support as needed. The role emphasizes driving short- and long-term improvements and sharing global best practices across the organization.

Qualifications

• 5+ years of program or project management experience.
• 3+ years defining and implementing process improvement initiatives using data and metrics.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree in business, engineering, operations, supply chain, transportation logistics.
• Experience in facility and infrastructure construction management.

Responsibilities

• Utilize PMP and Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems.
• Drive speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation.
• Motivate others to achieve impeccable quality in an explosive growth and deadline-driven environment.
• Diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort.
• Responsible for leading and driving process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.
• Create global best practice documentation and facilitate sharing across the globe.
• Maintain close relationships with internal stakeholders and understanding our highest priority execution pain-points and opportunities, which will translate into benchmarking initiatives that improve processes, tools, and team capabilities.

Skills

Program management

Lean Six Sigma

Data analytics

Cross-functional teamwork

Stakeholder management

Process improvement

Education

Bachelor's degree

Master's degree

Tools

PMP certificate

Job description

Amazon is seeking a dynamic Program Manager to join the Global Engineering, Maintenance & Sustainability - Design & Construction Quality Management team. You will lead cross-functional initiatives to improve processes, leveraging PMP and Lean Six Sigma to enhance speed, quality, and automation.

Travel up to 60% within assigned regions, with relocation support as needed. The role emphasizes driving short- and long-term improvements and sharing global best practices across the organization.