Senior Manager, Financial Systems Architect

Fullsteam Personnel, LLC; Georgia; Hybrid; USD 155,000 - 190,000; Full time

Job summary

Fullsteam seeks a Senior Manager, Financial Systems to own the architecture, integrity, and optimization of core financial systems, starting with Zuora, Zuora CPQ, Salesforce and NetSuite. You will lead a small team and partner with Finance, IT, Procurement, Legal and Internal Audit to enable scalable, GAAP‑compliant processes.

Responsibilities include administration and roadmap for Zuora, integrations across CRM, billing and ERP, data governance, and controls.

Qualifications

• 8+ years of experience in financial systems, revenue operations, ERP administration, or related finance tech role.
• 3+ years of people management experience.
• Hands-on administration experience with Zuora and Zuora CPQ, including billing and revenue or subscription management.

Responsibilities

• Own administration, support, and roadmap execution for Fullsteam’s financial systems, focused on Zuora/Zuora CPQ, including configuration, upgrades, issue resolution, and process improvements.
• Manage Zuora, Salesforce, and NetSuite integrations across the quote-to-cash process to support data flow between CRM, billing, and ERP systems.
• Support design, setup, troubleshooting, and documentation of API connectors between business units and Zuora.
• Manage relationships with payment gateway and processor providers integrated with Zuora and NetSuite, including issue resolution for payments and transactions.
• Manage Zuora technical support cases, billing document templates, and custom workflow/object logic.
• Manage relationship with NetSuite Advanced Customer Support, including case escalations and contract renewals.
• Partner with Accounting on month-end/quarter-end close processes supported by system automation.
• Serve as the technical lead for financial systems evaluations, implementations, enhancements, testing, and UAT for new systems.
• Lead, mentor, and develop a team of financial systems professionals.
• Serve as liaison between Finance, Sales Ops, IT, AI Ops, Revenue Ops, and external partners.
• Establish and maintain data governance, system access, and control standards for financial systems.
• Troubleshoot billing, subscription, and related financial system issues.
• Support broader finance tech stack (OneSource, Ledge, Brex, Tipalti, FloQast, Checkout.com, Paystand).
• Evaluate and recommend AI opportunities and system enhancements for scalability and efficiency.
• Manage vendor relationships with software providers and implementation partners.

Skills

Zuora

Zuora CPQ

NetSuite

Salesforce

APIs

Data governance

Leadership

Team mentoring

Education

Bachelor’s degree in Finance, Accounting, Information Systems, or related field

Tools

OneSource

Ledge

Brex

Tipalti

FloQast

Checkout.com

Paystand

Job description

Fullsteam seeks a Senior Manager, Financial Systems to own the architecture, integrity, and optimization of core financial systems, starting with Zuora, Zuora CPQ, Salesforce and NetSuite. You will lead a small team and partner with Finance, IT, Procurement, Legal and Internal Audit to enable scalable, GAAP‑compliant processes.

Responsibilities include administration and roadmap for Zuora, integrations across CRM, billing and ERP, data governance, and controls.